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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Hardworking and educated Medical Assistant with 20 years of experience offering wealth of experience in interacting with office staff, provides and direct and indirect patient care. Exceptional problem-solving and organizational skills. Talented at multi-tasking without compromising quality.

Skills
  • Diagnostic Testing
  • Wound Care
  • Routine Laboratory Testing
  • Completing Insurance Forms
  • Multi-line Telephone System Operation
  • Examination Preparation
  • Clear Communication
  • Problem Anticipation and Resolution
  • Decision Making
  • Updating Medical Records
  • Procedure Assistance
  • Treatment Room Preparation
  • Appointment Scheduling
  • Multitasking and Prioritization
  • Electronic Charting
Education
National American University Albuquerque, NM, Expected in 06/2014 Associate of Science : Registered Medical Assistant - GPA :
  • Member of American Medical Technologists
  • Continuing education in CE online courses
Work History
U.S. Physical Therapy - Medical Office Assistant
Colorado Springs, CO, 10/2014 - Current
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Successfully scheduled over 70+ patient appointments daily to deliver exceptional customer experience.
  • Developed and managed accurate and confidential patient records.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Relayed triage information and facilitated communication between provider and patient concerning patient dispositioned and determine appropriate avenue for care.
  • Verified patient insurance eligibility and identified primary care physician, contacting office to obtain patient file.
  • Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider as needed.
  • Received and routed medical records.
  • Adhered to all facility, company and legal guidelines.
  • Provided primary customer support to internal and external customers in fast-paced environment.
Sacramento Ear Nose And Throat - Medical Assistant
Stockton, CA, 08/2012 - 10/2013
  • Assist 40+ patients to exam rooms, collected medical history, vitals, symptoms, allergies including medication information.
  • Prepared exam rooms for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Obtained prior authorizations for all ambulatory, in office procedures as well as DME equipment.
  • Ordered and prepared reagents and supplies
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
Sacramento Ear Nose And Throat - Medical Assistant
Sacramento, CA, 05/2005 - 11/2007
  • Roomed over 20 patients , documented vital signs, health history, allergies, and chief complaints
  • Administrative and medical assisting to nine Doctors and Two Nurse Practitioners
  • Scheduled and maintained in office, hospital, and radiological appointments
  • Verified and obtained patient's insurance coverage and authorizations for procedures
  • Requested proper medical records and lab requisites from appropriate facilities for treatment
  • Pre-Op/Post-Op and Triage care
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
Sacramento Ear Nose And Throat - Medical Assistant
Roseville, CA, 01/2001 - 04/2005
  • Assisted over 30 patients to exam rooms, collected medical history, vitals, symptoms, allergies including medication information.
  • Scheduled in office, in-patient and out-patient procedures
  • Verified patient's insurance coverage and obtained pre-authorizations
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms
  • Pre-op/ Post-op, triage care, suture removal and dressing changes.
  • Patient wound care, and taking and developing x-ray's
  • Ordered lab draws and obtained results for treatment.
  • Renewal of pharmaceutical medications and distributed sample pharmaceuticals as prescribed.
  • Ordering of medical supplies, medical instruments, DME products and maintaining inventory
  • Sterilization of medical instruments.
  • Prepared and assisted providers with in office sterile procedures and wound care
  • Receptionist duties and customer service
Additional Information

References:

Yolanda Montoya XXX-350-4249

Donna Bell XXX-795-3010

Louis Martinez XXX-544-7441

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Resume Overview

School Attended

  • National American University

Job Titles Held:

  • Medical Office Assistant
  • Medical Assistant
  • Medical Assistant
  • Medical Assistant

Degrees

  • Associate of Science

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