Experienced information provider who is goal driven and committed to excellence. Individual performer as well as team player consistently providing quality and on time information services to customers. Proficiency with standard software including Microsoft Office, PubMed, EMBASE, along with internet/web searching, training and development and provision of electronic resources along with internet/web searching, training and development and provision of electronic resources.
Medical Information Specialist January 2014Rangam Consultants DePuy Synthes － MA
Reporting into Strategic Medical Affairs and Safety Department, provided medical literature review, analysis and assessment for various product classes and summarized data from the literature into Post Market Safety Surveillance reports for annual reporting requirements.
Post marketing surveillance and critical evaluation of the relevant scientific literature available relating to performance, safety, and design characteristics and/or intended purpose of the device.
Scheduled reviews for post marketing surveillance literature searches.
Team member supporting the post market surveillance process (PMS) within Medical Affairs.
Coordinated the collaboration of engineers, literature and safety reports including medical directors, post market surveillance, quality engineers relating to the PMS process.
Provided regular updates.
Medical Affairs Specialist January 2012 to January 2014Organogenesis, Inc － Canton, MA
Responsible for performing work in the collection, analysis, and dissemination of information.
Responsible for the collection, dissemination, and analysis of information from a variety of sources.
Managed and maintained department budget and responsible for forecasting yearly budget.
Maintained the company-wide information databases.
Responsible for the acquisition/filing of information for company-wide usage.
Brought vendor services in house thereby reducing budget expenses by approximately 15% per year.
Generated monthly activity reports (e.g.
recent acquisitions, usage patterns, expenses) and provided internal training on use of information databases.
Created user instruction guides for databases.
Supported medical information department by responding to both written and phone inquiries from health care professionals related to company products and associated disease states.
Ensured accurate documentation of inquiries in department electronic database.
Delivered high-quality, balanced and timely medical and scientific information in response to requests.
Contributed to the development and maintenance of customized responses and FAQs to respond to inquiries.
Conducted scientific searches for information and obtained content approvals as necessary and contributed to Phase I/II and Phase IV studies.
Senior Specialist January 2003 to January 2012EMD Serono, Inc － Rockland, MA
Managed Information Resource Center and provided support by assisting, developing, maintaining and disseminating information resources and services in support of the mission, goals and objectives of the organization.
Provided document delivery services in response to specific requests including support of regulatory submissions.
Administrator of information database and archives ensuring full text and citations were readily available for supporting Regulatory submissions resulting in timely submissions to the regulatory authorities.
Managed and maintained department budget and responsible for forecasting yearly budget using financial software.
Reduced budget by over 60% creating efficiencies with global information centers.
Maintained integrated global library solutions and library purchasing, budgetary and financial systems.
Contacted and implemented services with vendors including contract negotiations.
Implemented and maintained library intranet sites by combining several information intranet sites into one information portal thereby alleviating the need for customers to go to more than one site.
Produced literature and intelligence alerts Repeatedly recognized for quality of service Coordinated change management for major project that included training and reports On-boarded new employees regarding services provided by the Information Resource Center.
Coordinated services for the U.S.
with Training Department in European affiliates.
Worked closely with global partners of information resources.
Participated in globalization of information services with European affiliates and corporate office, including contractual negotiations with vendors.
Worked cross-functionally across the organization to support medical and research needs.
Created job aids for IRMS and worked continuously on improving IRMS system.
Master of ScienceSimmons College － Boston, MA
Business Analyst CertificateBoston University
Bachelor of ArtsEastern Nazarene College － Quincy, MA
Associate of ArtsEastern Nazarene College － Quincy, MA
Certificate in Applied ComputingCurry College － Milton, MA
Honorable Discharge - U.S. Navy
Good Conduct Medal - U.S. Navy
Letter of Recommendation - U.S. Navy