- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Organized front office medical receptionist with 14 years of experience in medical field. Enthusiastic and communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks. Detail-oriented approach to scheduling appointments and assisting patients. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.
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U.S. Physical Therapy – Fairfax, VA,
- Set up appointments for physician visits and procedures using calendar software.
- Entered insurance, demographics and health history into patient database.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Protected patients by observing strict HIPAA guidelines.
- Took messages from patients and promptly relayed to appropriate staff.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Handled correspondence, managed files and performed other clerical duties for office staff.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
U.S. Physical Therapy – Fernandina Beach, FL,
- Entered insurance, demographics and health history into patient database.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Set up appointments for physician visits and procedures using calendar software.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Processed patient payments and scanned identification and insurance cards.
- Protected patients by observing strict HIPAA guidelines.
- Took messages from patients and promptly relayed to appropriate staff.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Straightened up waiting room to maintain neat and organized space.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Handled correspondence, managed files and performed other clerical duties for office staff.
- Ordered ink cartridges, toner, paper and other office supplies.
- Trained new staff on office procedures, insurance processes and medical terminology.
U.S. Physical Therapy – Flower Mound, TX,
- Pulled paper charts daily for physicians use.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Called patients to confirm scheduled appointments and obtain additional details.
- Entered insurance, demographics and health history into patient database.
- Processed patient payments and scanned identification and insurance cards.
- Protected patients by observing strict HIPAA guidelines.
- Took messages from patients and promptly relayed to appropriate staff.
Linn-Benton Community College - Albany, OR
Received a certificate from Linn-Benton Community College for Front Office Medical Receptionist in June 2007.
Klamath Union High School - Klamath Falls, OR
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School Attended
- Linn-Benton Community College
- Klamath Union High School
Job Titles Held:
- Medical Front Office Receptionist
- Medical Front Office Receptionist
- Medical Front Office Receptionist
Degrees
- Some College (No Degree)
- High School Diploma
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