LiveCareer-Resume

medical executive assistant resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Experienced and detail-oriented medical assistant with a specialization in phlebotomy, seeking a position in the medical field. With a strong background in clinical procedures, patient care, and laboratory techniques, I am dedicated to providing top-notch healthcare services. Skilled in performing venipuncture, specimen collection, and laboratory testing, I am committed to ensuring accurate and efficient diagnostic processes. With excellent communication skills, a compassionate demeanor, and a collaborative approach, I strive to create a comfortable and supportive environment for patients. Seeking an opportunity to contribute my expertise to a healthcare team and make a meaningful impact on the well-being of patients.

Skills
  • Customer Service
  • Strong Problem Solver
  • Team Leadership
  • Verbal and Written Communication
  • Hiring and Training
  • Planning & Organizing
  • Reliable & Trustworthy
  • People Skills
  • First Aid/CPR
  • Attention to Detail
Experience
Medical Executive Assistant, 10/2022 to 05/2023
Erickson LivingTinton Falls, NJ,
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Educated patients about medications, procedures and physician's instructions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Incorporated outside records into charts and EHR.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Organized charts, documents and supplies to maintain team productivity.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Scheduled appointments for patients via phone and in person.
  • Reviewed demographic, clinical and insurance information before sending to referred specialists.
  • Verified documents and associated records to catch and resolve discrepancies.
COVID-19 Collection Specialist, 08/2021 to 04/2022
Signature AviationEnglewood, CO,
  • Supported laboratory operations by calibrating equipment, stocking inventory and preparing buffers.
  • Prepared tests for mailing and distribution, packaged samples to transport to lab and assisted with community-based testing.
  • Followed laboratory guidelines for handling biological specimens.
  • Supervised or instructed new technicians on laboratory protocols.
  • Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
  • Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique.
  • Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimens for testing and analysis.
  • Maintained cleanliness of testing booth and testing materials to comply with CDC guidelines.
  • Reminded individuals to follow proper social distancing and comply with mask mandates.
Medical Assistant, 08/2021 to 09/2021
Paradies Lagardère Travel RetailLouisville, KY,
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Documented notes during patient visits.
Customer Service Representative, 05/2018 to 08/2020
AramarkCity, STATE,
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Customer Service Cashier, 01/2017 to 12/2018
Panda ExpressCity, STATE,
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Ice Attendant Seasonal, 10/2016 to 01/2017
Gaylord OprylandCity, STATE,
  • Maintained cleanliness, neatness and organization of customer areas.
  • Answered guest questions regarding amenities and services and offered assistance in solving problems.
Metro Summer Intership, 05/2016 to 07/2016
Nashville Career Advancement CenterCity, STATE,
  • Reshelved books to maintain neat and tidy reading area.
  • Organized library equipment and collections.
Education and Training
Bachelor of Science: Biology Major And Chemistry Minor, Expected in 05/2021 to Tennessee State University - Nashville, TN
GPA:
: Biology Major And Chemistry Minor, Expected in 12/2018 to Middle Tennessee State University - Murfreesboro, TN
GPA:
High School Diploma: , Expected in 05/2017 to Glencliff High School - Nashville, TN
GPA:
Languages
Arabic:
Professional
Negotiated:
English:
Full Professional
Negotiated:
Certifications
  • CPR Certified
  • Phlebotomist
,

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Resume Overview

School Attended

  • Tennessee State University
  • Middle Tennessee State University
  • Glencliff High School

Job Titles Held:

  • Medical Executive Assistant
  • COVID-19 Collection Specialist
  • Medical Assistant
  • Customer Service Representative
  • Customer Service Cashier
  • Ice Attendant Seasonal
  • Metro Summer Intership

Degrees

  • Bachelor of Science
  • Some College (No Degree)
  • High School Diploma

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