Medical Esthetician resume example

Interviewed applicants, recommended individuals for HIRINGS and evaluated staff performance.
Supported profitability by upselling

• Established and enforced clear goals to keep employees working collaboratively. NO ONE COULD BE BELOW 21 % PRODUCT TO SERVICE
• Realigned workflows with changing business demands by evaluating processes and employee strengths.
• Complied with company policies, objectives and communication goals.
• Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
• Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
• Identified and corrected performance and personnel issues to reduce impact to business operations.
• Provided ongoing training to address staff needs.
• Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
• Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
• Developed position rotation to support continuous improvement and operator development.
• Enhanced group productivity [Number]% by developing and implementing new strategies.
• Resolved customer complaints and adjusted policies to meet changing needs.
• Conducted evaluations and reviews for [Number] employees.
• Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
• Created training manual for all employees to use as reference guide.
• Performed scheduled and surprise inspections of worksites to gauge technician skill and performance in field.
• Coached and mentored ALL ESTHETICI staff members through constructive feedback to develop long-term career goals.
• Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
• Educated clients on additional available services to increase facility revenue and promote client loyalty.
• Advised clients about dermatologic products and benefits or restrictions of different active ingredients.
• Promoted patient education of skincare to enhance patient confidence and reinforce therapy.
• Sold skincare products to patients according to specific needs, boosting overall revenue.
• Scheduled patient consultations and treatments using [Software].
• Performed facial treatments on clients to correct and prevent skin conditions, including microdermabrasion, laser resurfacing, chemical peels and thermage.
• Utilized UV photography to conduct skin analysis on clients, identifying underlying skin conditions and providing expert recommendations on treatment.
• Gave patients [Type] treatments and educated on procedures.
• Pursued continuing education to learn new advances in skin condition treatments.
• Assessed client needs and recommended skin care and anti-aging products.
• Sold salon-exclusive skin care products and encouraged service upgrades.
• Educated clients on skin conditions, treatments and products to grow sales.
• Monitored product freshness, appearance and cleanliness to improve quality control.
• Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
• Assisted with operational activities such as inventory control, loss prevention and compliance.
• Provided excellent customer service and skin care treatments to all clients.
• Converted [Number]% of service customers into product customers.
• Converted [Number]% of service customers into product customers.
• Supported profitability by upselling products and services and processing sales.
• Products and services and processing sales.
• Learned new techniques, including complete chemical peel process. MICRODERMABRASION INFUSION

• Implemented updated online collection procedures for payment, increasing on-time payments by [Number]%.
• Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
• Tracked expenses and documented records using [Software] to improve financial flow.
• Improved productivity initiatives, including coordinating itinerary and scheduling appointments.
• Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
• Maintained office safety by screening visitors, updating logs and issuing temporary passes.
• Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
• Eliminated financial discrepancies by tracking hours and customer billing, realizing [Number]% accuracy.
• Executed on-time, under-budget projects by solving complex issues for senior leadership.
• Supported office operations, managed client correspondence, tracked records and handled internal communications.
• Requisitioned office supplies, assisted in payroll, performed recordkeeping and tracked time cards for all departmental office employees.
• Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
• Resolved [Type] issues quickly and escalated critical problems immediately to [Job title]
• Answered phone calls by [Number] ring and asked appropriate questions to determine which department or staff member could be of service.
• Guided administrative and professional staff through computer and software problems.
• Improved office efficiency, managing client correspondence, record tracking and data communications.
• Promoted goals of organization by keeping projects aligned with [Type] and [Type] missions.
• Oversaw special event calendars for [Type] group, factoring in availability and expected operational demands to keep workloads in balance.
• Maintained personnel records, including applications, performance reports, payroll records and medical files.
• Proofed and edited letters and other correspondence to correct grammar and spelling errors.
• Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
• Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
• Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
• Elevated customer satisfaction ratings by resolving issues for speedy resolution.
• Spearheaded special projects and efficiently carried out effective problem-solving.
• Created, documented and implemented administrative processes to reduce process gaps and effectively train team members in proper protocols.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Exceeded specific team goals by partnering with staff to share and implement best practices.
• Sorted incoming mail and disseminated all correspondence to applicable departments.
• Cultivated relationships with [Type] suppliers to drive beneficial business deals.
• Compiled and analyzed data utilizing spreadsheets or other database software such as [Software] and [Software].
• Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
• Prepared packages for shipment by generating invoices and setting up courier deliveries.
• Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
• Conducted research using various media sources to obtain relevant data for staff requirements.
• Managed phone calls from clients during [Job title]'s absences and delivered informative answers to questions.
• Created PowerPoint presentations used for business development.
• Worked professionally to handle all client, vendor and public guest requirements.
• Updated system to organize office documentation, maximizing efficiency and increasing productivity.
• Worked with [Type] department and helped to coordinate interdepartmental interactions to streamline and enhance company efficiency.
• Worked with [Type] department and helped to coordinate interdepartmental interactions to streamline and enhance company efficiency.
• Processed incoming mail and packages and placed envelopes in bins to be dispersed to personnel in [Type] and [Type] departments.
• Maintained data confidentiality when inputting [Type] and [Type] information into [Software] system.
• Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
• Planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.
• Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
• Responded to [Type] issues quickly by using [Skill] and [Skill] to provide immediate resolution, which improved customer retention by [Number]%.
• Automated office operations, as well as managed client correspondence, record tracking and data communications.

• Orchestrated compelling visual merchandising strategy throughout major department store chain with multiple retail outlets, boosting customer traffic and sales volume [Number]%.
• Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
• Directed internal and external labor teams in physical merchandising setup, including electricians, painters and artists and drove acquisition of supplies and accessories.
• Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
• Updated seasonal displays such as windows and mannequins to highlight current product lines.
• Consulted with management and advertising teams to plan optimal promotions.
• Managed visual displays for [Type of company] company to drive exposure and increase revenue.
• Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
• Presented updated floor plans and design strategy to store management.
• Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
• Restructured merchandising strategy to promote high value and products.
• Promoted new product releases and limited edition items to drive sales.
• Organized engaging front-facing displays to capture customer interest and drive revenue growth.
• Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
• Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
• Updated [Number]-square-foot store with completely new floor plan to offer customers more visually pleasing product experiences.
• Managed, planned and executed trade show floor layouts using [Software] space planning software and monitored display effectiveness in generating sales and sales leads.
• Drove and tracked schedules for visual displays and spearheaded new system for systematically updating, refreshing or renewing designs and displays.
• Supervised up to [Number] employees on merchandising team.
• Created retail displays to highlight particular products and drive sales according to corporate strategy.
• Established timeline plan to promote key products to generate more than $[Amount] in revenue in [Timeframe].
• Developed creative visual merchandising campaigns to focus on selling older inventory.