Medical Courier Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Delivering time-sensitive specimens
  • Heavy lifting
  • Decision-making
  • Relationship building
  • Multitasking
  • Customer service
  • Work ethic
  • Communication
  • Direct deposit processing
  • Compiling data
  • Tracking wage garnishments
  • Examining information
  • Computer competency
  • Data entry
  • Recordkeeping
  • Microsoft Office
  • Excel proficiency
  • Training and mentoring
  • VIP services
  • Problem resolution
  • Troubleshooting
  • Critical thinking
02/2014 to Current
Medical Courier Lincare North Salt Lake, UT,
  • Documented pickups and deliveries and submitted reports after shift.
  • Picked up medical specimens from local care providers for delivery to laboratory.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Recognized by management for providing exceptional customer service.
  • Handled all delegated tasks, including bank deposits and carefully handling patient personal information.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
03/2018 to 03/2021
Guest Service Representative Marriott International Palm Desert, CA,
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Educated guests regarding important property information and directions to different venue areas.
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Secured guest valuables in main safe or individual boxes.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
05/2019 to 12/2019
Warehouse Employee Zep, Inc. Seattle, WA,
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Prepared inventory for shipment by attaching tags and labels.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Generated shipping documents, including packing lists and invoices.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Researched issues to address shipping errors and packaging mistakes.
  • Lifted materials of varied weights on regular basis.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Received deliveries, scanned packages and updated orders in internal database.
07/2019 to 07/2019
Payroll Assistant At&T Portables Belmont, CA,
  • Established employee payroll files and updated existing files with new information.
  • Administered payroll for large staff weekly using ADP software.
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
  • Followed all IRS guidelines and state regulations when submitting payroll taxes.
  • Edited employee banking records when ACH changes warranted.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Received, filed and processed paperwork and documents for on-boarding employees.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
Education and Training
Expected in
Irvine Valley College - Irvine, CA,
  • Major in Psychology
  • 3.4 GPA
  • Completed coursework in Psychology, Real Estate and General Education courses
  • Minor in Business
  • Completed continuing education in Real Estate
Expected in 06/2009
High School Diploma:
Sierra Vista - Whittier, CA,
  • Consistently maintained high customer satisfaction ratings.
  • Exceeded sales goals by an average of 78% in 2020
  • Promoted from Guest Services Employee to Experience Manager, in less than 12-months
  • Real Estate Training - 2018

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Resume Overview

School Attended
  • Irvine Valley College
  • Sierra Vista
Job Titles Held:
  • Medical Courier
  • Guest Service Representative
  • Warehouse Employee
  • Payroll Assistant
  • Some College (No Degree)
  • High School Diploma

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