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Medical Collector Resume Example

Resume Score: 80%

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MEDICAL COLLECTOR
Summary

Certified Human Resource Professional with extensive employee relations experience in a full range of functions. Successful and Simultaneously managing multitude projects. Energetic recruiter and Medical Collector who is self motivated and result driven with strong communication, analytical problem solving and reasoning skills.

Skills
  • General ledger
  • Payment management
  • Statement issuing
  • Billing dispute resolution
  • Employee engagement
  • Personnel information systems
  • Compliance
  • Recruitment and hiring
  • Leadership development
  • Staffing and recruiting professional
  • Benefits programs
  • Payroll administration
  • Employee relations
  • Training development
  • Planning and coordination
  • Business operations
  • Administrative support
  • Organization
  • Customer service
Experience
Baton Rouge Clinic | Baton Rouge, LAMedical Collector11/2017 - 07/2020
  • Oversaw disputes resolution and reconciliation for thousands of client accounts.
  • Routinely contacted account holders with balances over 60-150 days past due to resolve delinquencies.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Accepted and processed customer payments and applied toward account balances.
  • Minimized loss by negotiating payment terms directly with clients, consistently achieving 100% recovery rate.
  • Interfaced with customers to bring accounts current with suitable repayment plans.
Adecco |Port Allen, LAHiring Manager08/2015 - 10/2016
  • Conducted new hire orientations to provide company information, establish performance requirements and hiring.
  • Received and reviewed candidate resume and job application submissions to approve or deny applicants for initial interviews.
  • Collaborated with departments and HR team to determine organizational needs and position requirements for potential employee candidates.
  • Cultivated and maintained relationships and ongoing communication with potential job candidates.
  • Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
  • Applied comprehensive understanding of HR principles and employment laws and regulations to provide counseling to material handling and develop all policies.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Supported human resources, controlling resume flow within applicant tracking system.
  • Decreased project gaps by successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.
Ammon Staffing, Lofton Staffing, Automation | Baton Rouge, LAHuman Resources Manager03/1993 - 10/2014

* Recruited and interviewed applicants advised managers on organizational policy matters and recommend needed changes. *Conducted new employee orientation to foster positive attitude toward organizational objectives.

* Directed personnel, training and labor relations activities. *Identified staff vacancies and recruited , interviewed and selected applicants.

* Served asa link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

* Analyzed each departments training needs and developed new training programs based on the analysis.

*Created testing and evaluation procedures.

*Led training programs designed to implement new agent performance management standards for various companies.

*Analyzed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies.

* Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams. *Developed creative recruiting strategies that met anticipated staffing needs.

* Communicated the duties, compensation, benefits and working conditions to all potential candidates.

*Managed all phases of recruitment, including defining hiring management needs and post in g available positions.

* Developed reports on employee headcount, monthly HR reports and quarterly training reports.

* Created new employee self-evaluation forms that focused on employee performance, competencies, engagement and development.

Contacted all job applicants to inform t hem of their application status.

* Supported employee relocation and integration by helping new hires establish housing, schooling and registration.

*Assisted management with presentations for business reviews and communications meetings.

* Researched and recommended new sources for candidate recruiting.

* Employed multiple feedback mechanisms and analysis to continuously improve the recruiting process.

* Maintained an accurate candidate tracking system. Guided candidates through in-house computer testing.

*Increased market share by 80% over the course of a 9 months Led sales calls with team members to establish sales and customer retention goals.

Education and Training
University of Lafayette | Lafayette, LaBachelor of Arts in Human Resources05/1993
BajoiePointe Coupee Central High | Morganza, LAHigh School Diploma05/1993
Louisiana State University At Eunice | Eunice, LACSP La Board Certified02/1997
Accomplishments

Was voted in 2007, 20012, and 2015 in lowering unemployment rate in putting people back to work. "Who's" "Who" for the State of Louisiana.

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Resume Overview

Companies Worked For:

  • Baton Rouge Clinic
  • Adecco
  • Ammon Staffing, Lofton Staffing, Automation

School Attended

  • University of Lafayette
  • BajoiePointe Coupee Central High
  • Louisiana State University At Eunice

Job Titles Held:

  • Medical Collector
  • Hiring Manager
  • Human Resources Manager

Degrees

  • Bachelor of Arts in Human Resources
    High School Diploma
    CSP La Board Certified

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