medical coding and billing specialist 2 resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Professional and personal Brand Ambassador/Promotional Model possessing strengths in task prioritization and customer service. Open, friendly and dedicated to building customer base through personal interactions and a positive mindset. Skilled in representing products and clients in small or large settings. Well qualified and familiar with abilities needed to succeed I have over 17 years of excellent customer service experience, and always ready to take on new professional challenges.

  • Relationship builder
  • Marketing and advertising
  • Product demonstration
  • Tech-adequate
  • Effective communicator
  • Branding
  • Written Communication
  • Decision-Making
  • Analytical and Critical Thinking
  • Cultural Awareness
  • Business administration
  • Mind for marketing
  • Public Relations
  • Scheduling
  • Photography
Work History
01/2019 to Current
Medical Coding and Billing Specialist 2 Cole Haan Leesburg, VA,
  • Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
  • Resourcefully used various coding books, procedure manuals and on-line encoders.
  • Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Reviewed, analyzed and managed coding of diagnostic and treatment.
  • Verified signatures and checked medical charts for accuracy and completion.
  • Correctly coded and billed medical claims to BCBS plans.
  • Reviewed patient charts to better understand health histories, diagnoses and treatments.
  • Scanned medical records in order to maintain organized and up-to-date filing system.
  • Utilized active listening, interpersonal and telephone etiquette skills when communicating with patients, colleagues, and insurance companies

06/2022 to Current
Brand Ambassador/Promotional Model DC Fray City, STATE,
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Event Set up/Take down, filled and arranged eye-catching product to increase sales.
  • Communicated product information with confidence and educated consumers about company.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Developed recap reports to communicate competition trends, product introductions and new promotions.
07/2022 to Current
Promotional Model/Brand Ambassador Elevate Staffing City, STATE,
  • Act as face of brand at events.
  • Communicate event/product information with confidence and educated consumers about company.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Showed understanding of customer's personal style and preferences when offJessicag product advice.
  • Placed new and existing brand products in competitive retail locations.
  • Provide excellent customer service assuring the clients expectations met.
04/2016 to 08/2017
Assistant Store Manager Goodwill Industries Of The Chesapeake Inc. City, STATE,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Expected in 02/2008
Arizona Dept Of Education - Phoenix, AZ,

Awarded Recognition of Excellence for Clear Vision fro 2021 from Numotion.

  • TIPS Certification

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Resume Overview

School Attended

  • Arizona Dept Of Education

Job Titles Held:

  • Medical Coding and Billing Specialist 2
  • Brand Ambassador/Promotional Model
  • Promotional Model/Brand Ambassador
  • Assistant Store Manager


  • GED

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