Medical Billing Collector resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Enthusiastic self-starter with excellent customer service skills. Seeking shift or store management position in a retail store.
  • Trusted key holder
  • Exceptional communication skills
  • Quick learner
  • Strong client relations
  • Proficient in cash management
  • Cash flow management
  • Credit card processing
  • Multi-line phone talent
  • Active listening skills
  • Computer literate
  • Stocking
  • Personable
  • Motivated team player
  • Natural leader
Work History
04/1997 to 07/2000
Medical Billing/Collector Milwaukee Bucks Milwaukee, WI,
  • Answered an average of 50-100 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Politely assisted customers in person and via telephone.
  • Scored in top 10% of employees in successful resolution of issues
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
07/2000 to 07/2005
Sales Associate Amita Health Lacy Lakeview, ,
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Served as the main liaison between customers, management and sales team.
  • Provided ongoing guest service, including giving fashion advice.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Executed in-season pricing strategies, including promotions and markdowns to reach financial targets.
  • Maintained cleanliness and presentation of stock room and production floor.
10/2005 to Current
Front Office Associate Hometown Urgent Care City, STATE,
  • Led a comprehensive safety training for 30 staff members.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
Expected in 2010
Bachelor of Science: Applied Science
Youngstown State University - Youngstown Ohio,

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Resume Overview

School Attended

  • Youngstown State University

Job Titles Held:

  • Medical Billing/Collector
  • Sales Associate
  • Front Office Associate


  • Bachelor of Science

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