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Medical Billing/Collector Resume Example

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MEDICAL BILLING/COLLECTOR
Professional Summary
Enthusiastic self-starter with excellent customer service skills. Seeking shift or store management position in a retail store.
Skills
  • Trusted key holder
  • Exceptional communication skills
  • Quick learner
  • Strong client relations
  • Proficient in cash management
  • Cash flow management
  • Credit card processing
  • Multi-line phone talent
  • Active listening skills
  • Computer literate
  • Stocking
  • Personable
  • Motivated team player
  • Natural leader
Work History
Medical Billing/CollectorMay 1997 - Aug 2000
Milwaukee BucksMilwaukee , WI
  • Answered an average of 50-100 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Politely assisted customers in person and via telephone.
  • Scored in top 10% of employees in successful resolution of issues
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Sales AssociateAug 2000 - Aug 2005
Amita HealthLacy Lakeview
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Served as the main liaison between customers, management and sales team.
  • Provided ongoing guest service, including giving fashion advice.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Executed in-season pricing strategies, including promotions and markdowns to reach financial targets.
  • Maintained cleanliness and presentation of stock room and production floor.
Front Office AssociateNov 2005 - Current
Hometown Urgent CareCity , STATE
  • Led a comprehensive safety training for 30 staff members.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
Education
Bachelor of Science: Applied Science2010
Youngstown State UniversityCity
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Resume Overview

School Attended

  • Youngstown State University

Job Titles Held:

  • Medical Billing/Collector
  • Sales Associate
  • Front Office Associate

Degrees

  • Bachelor of Science : Applied Science 2010

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