medical billing clerk resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Detail-oriented professional with a focus on deadlines and the assurance that all medical billing is handled efficiently and without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Efficient and detail-oriented [Job Title] with over [Number] years of experience. Expert in accounting principles, reconciliation procedures, report generation and processing payments on account. Knowledgeable in ensuring the accuracy of information. Results-oriented [Job Title] with proven track record of success in keeping finances up-to-date and accurate. Dedicated to performing on-time staff, vendors and supplier payments. Offering [Number] years of functional experience in providing clerical, financial and administrative services in [Type] industry.
Skills
Payment posting
Accounts receivable management
Proficiency in CPSI
Patient account analysis
Medical claims submission
Payment processing
Sheet balancing
Regulatory filings
Accounting remittances
Cash Flow analysis
Filing
Account Reconciliation
Mail Sorting
Insurance Knowledge
Patient Contact
Payment collection
Refunds and exchanges
Cash drawer management
Friendly demeanor
Cash balancing
Cleanliness
Good telephone etiquette
Reports and documents
Work History
06/2019 to 05/2020Medical Billing ClerkWilliam Demant Holding A/S | New Orleans, LA,
Used CPSI and Quadax to input information into computerized patient record system.
Maintained current accounts through aged revenue reporting.
Prepared accounts with past due balances of more than 30, 60, 90, 120 days and transferred those cases to collection agency.
Filed and updated patient information and medical records.
Posted charges, payments and write-ups for procedures.
Transferred balances to correct payers.
Completed client requests and advised supervisors of special needs.
Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments.
Researched and followed up on denied insurance claims.
Efficiently collected payments and communicated with clients.
Communicated with insurance providers to resolve any denied claims and resubmit.
Assisted patients by determining financial assistance available and setting up payment plans.
Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.
Liaised between patients, insurance companies and billing office.
12/2017 to 06/2019Admissions ManagerAmita Health | Saint Clair, MI,
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using CPSI software.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Supervised and guided new employees on data entry and responded quickly to questions, which improved understanding of job responsibilities.
Maintained accurate, current and compliant financial records by monitoring and addressing variances.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Assessed personnel performance and implemented incentives and team-building events to boost morale.
Established and updated work schedules to account for changing staff levels and expected workloads.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Codified office structures and processes to promote teamwork and performance.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Arranged corporate and office conferences for company employees and guests.
06/2017 to 10/2017Loan ClerkMedstar Health | Lexington Park, MD,
Filed completed loan applications with underwriting and made approval or denial recommendations.
Verified credit histories, personal references and employment backgrounds for each applicant.
Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
Set up, stored and updated customer files, department records and regulatory paperwork.
Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Assessed customer account histories to determine previous compliance with payment plans and loan terms.
Reviewed and validated details of loan applications and closing documentation.
Handled calls to address customer inquiries and concerns.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
11/2007 to 08/2016Business Office AssociateEmanuel Medical Center | City, STATE,
Strengthened financial operations by conducting bank reconciliations and financial reporting.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
Identified and suggested remedies for areas of improvement based on detailed daily reports and analysis.
Verified postings to ledgers to confirm accurate entry and account balances.
Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Streamlined bookkeeping procedures to increase efficiency and productivity.
Managed and responded to all correspondence and inquiries from customers and vendors.
Entered figures using 10-key calculator to compute data quickly.
Maintained excellent financial standings by working closely with CFO to processes business transactions.
Streamlined daily reporting information entry for efficient record keeping purposes.
Recorded deposits into Excel, reconciled monthly bank accounts and tracked all expenses.
Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
Supported operations by communicating with customers, filing documents and managing data.
Reconciled company bank, credit card and line of credit accounts every daily, weekly, monthly, investigating and resolving discrepancies to keep accounts audit-ready.
Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Verified deposits, rectified discrepancies and processed end-of-day paperwork using CPSI with 100% accuracy.
Investigated daily variances uncovered with eob postings and daily reports and corrected errors to resolve discrepancies.
Reset CPSI for next days' use by sending detailed daily bank reports to BOM and closing finances for current day.
Utilized copy machine to analyze, store and record company financial information.
Analyzed figures, postings and documents to maintain accounting program accuracy.
Implemented new accounting processes to decrease spending and work flow downtime.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Resolved escalated customer disputes with special actions such as discounts.
Quickly and accurately counted drawers at start and end of each shift.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Assisted customers by answering questions and fulfilling requests.
Received and processed customer payments.
Reviewed and resolved differences between accounting information and cash drawer.
Developed standard operating procedures.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Accurately posted payments and adjustments both electronically and manually.
Processed payments that had been received from insurance companies and Medicare.
Took money and cards from customers to handle payment processing.
Managed large volumes of data efficiently and with great care on daily basis.
Identified overpayments and processed refunds for insurance carriers and patients.
Prepared cash and check payments for bank by filling out deposit slips and bundling funds.
Posted customer payments by recording checks, cash and credit card transactions.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Education
Expected in 05/2001 to to High School Diploma | Emanuel County Institute, Twin City, GA, GPA:
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