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medical biller self pay collector resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dedicated and meticulous Office Manager with over 7 years of experience excelling at prioritizing, completing multiple tasks simultaneously and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within.

Skills
  • Administrative management
  • Accounts payable and receivable
  • Team building and leadership
  • Scheduling and calendar management
  • Process development
  • Event coordination
  • Data entry
  • Critical thinking
  • Conflict resolution
  • Team management
  • Team building
  • File and data retrieval systems
  • Organizational skills
  • Good work ethic
Experience
Business Office Coordinator, 02/2022 - Current
Windermere Real Estate Skok, WA,
  • Evaluated office processes to report opportunities for improvement to leadership.
  • Supervised business office staff and administrators, driving office operations.
  • Reviewed metrics to determine integrity of qualitative data input.
  • Monitored accounts receivable, advising of delinquencies or other account irregularities.
  • Delivered administrative support by conducting research, preparing reports and handling information requests.
  • Oversaw departments and staffing coverage to facilitate day-to-day operations of business office.
  • Attended and participated in continuing educational programs to optimize job performance.
  • Leveraged technology to recommend enhanced or optimized systems.
  • Processed and managed accounts payable, driving accuracy and on-time payment of vendor invoices.
Billing Supervisor, 02/2020 - 02/2022
St. Elizabeth Healthcare Crestview Hills, KY,
  • Maximized efficiency, reduced delinquency and increased accuracy of billing department by developing and implementing system and process improvements.
  • Generated invoices, processed payments and prepared deposits and part of financial operations oversight.
  • Kept operations running smoothly and solved diverse problems by coordinating with customers, management and internal departments.
  • Evaluated accuracy and compliance of all documentation and reports.
  • Resolved variances in accounts and reconciled with bank statements.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.
  • Completed billing audits in identified timeframes to report and investigate findings.
  • Reviewed vendor documentation to comply with payment guidelines.
  • Managed numerous client accounts to track and collect money owed.
  • Worked with team members and leadership to identify and develop process improvements.
Business Office Manager, 01/2019 - 02/2020
Graphic Packaging Charlotte, NC,
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Directed and oversaw office personnel activities.
  • Performed human resources functions by conducting new hire orientation and administering benefits.
  • Evaluated office processes to report opportunities for improvement to leadership.
  • Resolved billing issues by applying knowledge and completing in-depth research.
  • Developed improved standard operating procedures to increase billing accuracy and cash flow.
  • Managed billing calendar and scheduled claims for payments.
  • Helped customers to bring accounts into good standing by implementing payment plans.
  • Developed performance improvement plans based on deep reviews of current work.
Education and Training
: Business Administration And Management, Expected in 05/2023
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Shelton High School - Opelika, AL,
GPA:
Status -
: , Expected in
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Southern Union State Community College - Wadley, AL,
GPA:
Status -
High School Diploma: , Expected in 05/2013
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Beulah High School - Valley, AL,
GPA:
Status -

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Resume Overview

School Attended

  • Shelton High School
  • Southern Union State Community College
  • Beulah High School

Job Titles Held:

  • Business Office Coordinator
  • Billing Supervisor
  • Business Office Manager

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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