Dependable administrative assistant with a track record of efficient medical records management. Focused on delivering exceptional results through strong time management, communication and team work abilities. Experienced at registering patients, scheduling appointments, recording and filing patient records. Patient-focused medical billing assistant with skilled customer service support. Emphasis on payments received, coding and medical records requests. Experience supporting multiple physicians in a busy medical urgent care office.
Critical thinking skills
Work well independently
Maintains strict confidentiality
Medical billing software
Strong work ethic
medical biller / receptionist March 2016 to CurrentDoctors on Call － Lahaina, HawaiiCompleted registration quickly and cordially, confirmed patient information, collected co-pays and verified insurance. Maintained complete confidentiality in accordance with organization and legal requirements. Followed-up with insurance companies and individuals to resolve discrepancies. Thoroughly investigated past due invoices and minimized number of unpaid accounts. Recorded patient data and medical records. Accurately entered procedure codes, diagnosis codes and patient information into billing software. Posted charges, payments and adjustments. Carefully prepared, reviewed and submitted patient statements.
Owner / Stylist August 2005 to April 2016Salon Bella Maui － Lahaina, Hawaii
Ensured exceptional client service and quality product offerings. Completed manual and computerized scheduling, bookkeeping and inventory management procedures. Designed traditional and contemporary hair styles for men and women.
Education and Training
cosmetology, 1996Gene Juarez Academy － Federal Way, WA, USACertification in Cosmetology training, top of class, Emphasis in service businesses, office administration, management and marketing course work, Haircutting and Chemical Services training, customer service, client retention
Associate of Arts, 2016UH Maui University － Wailuku, HI, USAContinuing Education, 2013 through 2016 Emphasis on, Business management, Professional Development, marketing, advertising, public relations, communication, English, math, algebra, art, Hawaiian studies, history, food science and nutrition, with studies in related projects