Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Detail-oriented professional with a focus on deadlines and the assurance that all medical billing is handled efficiently and without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Competent Medical Billing professional with ability to manage a busy medical office and provide excellent customer service to all patients.

  • Medical Billing
  • Patient Account Analysis
  • Payment Posting
  • Insurance Knowledge
  • Spreadsheets
  • Billing Systems
  • Billing Inquiries
  • Collection Calls
  • Proficiency in Access and Cubs
Work History
Medical Biller, 03/2012 - 04/2015
Vibra Healthcare Inc. Lafayette, IN,
  • Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments.
  • Communicated with insurance providers to resolve any denied claims and resubmit.
  • Located errors and promptly refiled rejected claims.
  • Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.
  • Researched and followed up on denied insurance claims.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Precisely evaluated and verified benefits and eligibility.
  • Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts.
  • Filed and updated patient information and medical records.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Promptly sent out and posted all medical claims.
  • Verified proper ICD-9 coding on claims.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Reviewed outgoing bills for eligibility and accurateness.
  • Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement.
  • Reviewed patient records, identified medical codes and created invoices for billing purposes.
  • Adhered to established standards to safeguard all patients' health information.
Bill Collector, 11/2011 - 12/2012
Blitt & Gaines P.C. Naperville, IL,
  • Delivered exceptional customer service on all calls while maintaining calm and professional demeanor in challenging circumstances.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Achieved performance goals on consistent basis.
  • Maintained high volume of calls to meet demands of busy group.
  • Used skip tracing and other techniques to locate debtors.
  • Used scripted conversation prompts to convey current account information and obtain payments.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Maintained excellent attendance record, consistently arriving to work on time.
Kitchen Aide, 07/2010 - 11/2011
Victory Housing, Inc. Potomac, MD,
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Sanitized all pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Assisted servers by providing glassware and utensils to guests.
Cashier, 01/2008 - 07/2009
Challenge Unlimited, Inc. Charleston, SC,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Educated customers on promotions to enhance sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Quickly and accurately counted drawers at start and end of each shift.
High School Diploma: , Expected in 06/2009
Lindenwold High School - Lindenwold, NJ,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Lindenwold High School

Job Titles Held:

  • Medical Biller
  • Bill Collector
  • Kitchen Aide
  • Cashier


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: