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Medical Biller Resume Example

Resume Score: 80%

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MEDICAL BILLER
Summary

Objective: Highly motivated, hardworking individual seeking employment in assisting the growth of a business that assists others in multiple ways.

Self-motivated person offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly.

Skills
  • Bilingual in Spanish/English
  • Excellent communication skills
  • Exceptional customer service
  • Energetic
  • Strong work ethic
  • Approachable
  • Friendly
  • Team player
  • Reliable
Experience
Medical Biller
Del Norte, CORio Grande Hospital/Jan 2019 to Current
  • Verified insurance eligibility for patients by calling appropriate parties.
  • Obtained prompty payments for open bills by interacting with appropriate parties.
  • Maintained confidentiality on all patient record data.
  • Facilitated payment of invoices due by sending bill reminders and contacting clients.
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Financial Services Representative
Center, COFirst Southwest Bank/Nov 2015 to Jan 2019
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Verified amounts and integrity of every check or funds transfer.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Adhered to regulatory and company security and audit procedures.
  • Processed cash withdrawals.
  • Maintained confidentiality of bank records and client information.
  • Opened new customer accounts, including checking, savings, HSA and IRAs
  • Reported daily averages and shortages to operations department.
  • Delivered prompt, accurate and excellent customer service.
Manager
Center, COAlta Convenience/Nov 2014 to Nov 2015
  • Managed day-to-day operations, including supervision and assignment delegation.
  • Hired, trained, supervised and motivated team of retail professionals to provide knowledgeable and fast service to every customer.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Conducted job interviews, led employee performance evaluations with constructive feedback.
  • Taught staff how to handle difficult situations with calm and professionalism.
  • Planned and updated work schedules for optimal coverage of expected business needs.

Manager
Center, COCarters Thriftway/May 2011 to Oct 2014
  • Enroll children.
  • Assist in classrooms.
  • Contact parents.
  • File keeping.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
  • Conducted job interviews, led employee performance evaluations with constructive feedback.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Delegated tasks to employees based upon individual strengths and experience.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Planned and updated work schedules for optimal coverage of expected business needs.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Education and Training
High School DiplomaCenter High School1997
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Resume Overview

Companies Worked For:

  • Rio Grande Hospital
  • First Southwest Bank
  • Alta Convenience
  • Carters Thriftway

School Attended

  • Center High School

Job Titles Held:

  • Medical Biller
  • Financial Services Representative
  • Manager

Degrees

  • High School Diploma

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