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Medical Assistant/Urodynamics Technician Resume Example

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MEDICAL ASSISTANT/URODYNAMICS TECHNICIAN
Professional Summary
Accomplished Medical Assistant/Urodynamics Technician who proudly maintains a highly productive, efficient and quality-driven environment at all times.
Skills
  • Strong clinical judgment
  • Foley catheter insertion/removal familiarity
  • Efficient and reliable team player
  • Adaptable
  • Patient-focused care
  • CPR/First Aid certified
    ​
  • Supervisory training
  • Accomplished leader
  • Analytical thinker
Work History
Medical Assistant/Urodynamics Technician, 04/2015 to Current
Arizona Institute of Urology – Tucson, Az
  • Obtained and coordinated medical history of Patients.
  • Performed Urodynamics testing, including set up and break down.
  • Assisted in Cystoscopies.
  • Cared for patients in acute and chronic pain.
  • Treated30-50 patients per day in clinic.
  • Referred to and consulted with physicians and other healthcare providers.
  • Assessed and managed follow-up plans.
  • Obtained and analyzed laboratory results.
  • Triaged patient calls and questions.
  • Ensured diagnostic procedures occurred in a timely manner.
  • Coordinated with other services including CVC placement/removals, imaging, labs, nephrostomy tube placement/exchanges.
  • Updated clinical knowledge and skills with consultation, formal and informal education and literature review. (Attended a3 day urodynamics course in Denver, October 2016 to gain further knowledge)
  • Met clinical and organizational needs in a reliable and flexible manner.
  • Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
  • Prepared patient charts accurately and neatly for the clinic.
  • In charge of setting up and running Provenge infusions in office with the PA.
  • ​Also ran check out for the clinics on days that I was not in clinic myself.
  • Trained new employees for check out positions.

Customer Service Representative, 07/2014 to 04/2015
United Healthcare – Tucson, Az
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Managed high call volume with tact and professionalism.
  • Identified and resolved patient billing and payment issues.
  • Updated patient financial information to guarantee accuracy.
  • Prepared billing correspondence and maintained database to organize billing information.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
  • Examined patients\' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.
  • Enrolled Patients into the Medicare Part D Rx plan of their choice after reviewing several plans with them.
  • Answered any questions pertaining to Part D plans.
Medical Assistant, 11/2009 to 02/2012
Carondelet Medical Group – Tucson, Az
  • Obtained information about clients\' medical history, drug history, complaints and allergies.
  • Monitored expiration of medical supplies and medications.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Authorized drug refills and provided detailed prescription information to pharmacies.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis.
  • Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
  • Skillfully performed suture removals for patients of all ages.

Education
Certified Medical Assistant : 2008
Pima Medical Institute - Tucson, Az
Associate of Applied Science: Nursing , Current
Pima Community College - Tucson, Az
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Resume Overview

Companies Worked For:

  • Arizona Institute of Urology
  • United Healthcare
  • Carondelet Medical Group

School Attended

  • Pima Medical Institute
  • Pima Community College

Job Titles Held:

  • Medical Assistant/Urodynamics Technician
  • Customer Service Representative
  • Medical Assistant

Degrees

  • Certified Medical Assistant : 2008
    Associate of Applied Science : Nursing , Current

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