Driven and compassionate bilingual Medical Assistant and Supervisor with 10 years hands-on experience in fast-paced urgent care, clinic and hospital environments. Accountable and responsible with a strong focus on patient wellness.
Certified Medical Assistant
Certified Phlebotomy Tech
Staffing management ability
Personal and professional integrity
Relationship and team building
Staff training and development
09/2014 to Current
Medical Assistant SupervisorFreedom Urgent Care － Harker Heights, TexasEvaluated patient care procedural changes for effectiveness. Provide thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines. Regularly evaluate employee performance, provide feedback and assist, coach and discipline staff as needed. Triage patients including vital signs, gather patient demographics and medical history. Administer immunizations and medications ordered by clinic providers. Register patients utilizing both Prognocis and Docutap EMR systems. Observe strict confidentiality and safeguard all patient-related information.
05/2014 to 11/2015
Clinical Lab AssistantSeton Medical Center － Harker Heights, TexasCollected urine and fecal samples. Collect and properly label blood samples as ordered. Ensure samples were transported and tests completed in a timely manner.
06/2012 to 09/2014
CMAAny Lab Now － Harker Heights, TexasAnswer phones and make appointments for lab tests. Organize monthly invoices and place supply orders. Collect and properly label blood samples as ordered. Ensure samples were transported and tests completed as ordered.
Education and Training
Mental Health TechnicianFirst Response Medical Training － Killeen, Texas, United StatesCoursework in Anatomy, Physiology and Health Assessments.
Medical Billing and CodingSuny Educational Opportunity CenterUnited States