medical assistant scheduler resume example with 1+ years of experience
(555) 432-1000 - - resumesample@example.com - : - -
- https://cruatstate.com/
Capable team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Knowledgeable laboratory professional skilled in facets of outreach laboratory testing and data analysis. Familiar with HIPAA, EPIC and FDA guidelines. Hardworking Customer Service Representative with years of experience working in retail, food and service care. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
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- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained client medical history, including medication information, symptoms and allergies.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Implemented care and efficiency improvements to support and enhance office operations.
- Made appointments in IDX
- Submitted prescriptions to pharmacy via phone, fax or web.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Counted, measured and compounded medications following standard procedures.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Stocked, labeled and inventoried medication to keep accurate records.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Ensured proper entry and processing of patients' prescriptions into internal system.
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
- Executed corrective actions when test controls were outside specified limits.
- Conducted evaluations for as many as 100 patients daily, including urinalysis, PKUs, and Data Entry
- Recorded, reported and posted patient information on EPIC Software
- Kept laboratory equipment clean and in good working order for optimal functionality and longevity.
- Processed patient specimens according to priority and documented results.
- Handled specimens according to laboratory protocols to maximize accuracy and precision of results.
- Stored, transported and submitted urinalysis samples.
- Utilized experts in microbiology and phlebotomy to help record or store important patient data.
Michigan State University - East Lansing, MI
Old Redford Academy - High School - Detroit, MI
- Certified Pharmacy Technician (CPhT)
- CPR and AED Certification (BLS Provider)
- Class Salutatorian, Summa Cum Laude - Maintained GPA of 4.0 & Speech at Graduation
- Student Body President/ Student Council - Advocate for entire student body, Peer Mediation, Function Management ( Meetings, Dances, Trips, & Conferences), Event Planner & Leadership Team.
- National Honor Society Member
- DSF/DP Scholarship Recipient- Scholarship Winner
- Links Chapter Member/Girl Stars Scholarship Recipient- Scholarship Winner
- Michigan State University Magic Program Scholarship Recipient- Scholarship Winner
- Michigan State University Spartan Success Scholar
- National Honor Society- Volunteer Work, Academic Assistance, Trips and Events
- Magic Program 2016 Alumni- 1 week program, Received Scholarship
- Student Success Scholar- Academics
- Mreach Program- University Of Michigan Business Program
- Links Chapter Member- Female Empowerment
- Michigan State University Black Student Alliance
- Michigan State University African Student Union
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Resume Overview
School Attended
- Michigan State University
- Old Redford Academy - High School
Job Titles Held:
- Medical Assistant/Scheduler
- Certified Pharmacy Technician
- Laboratory Technical Assistant
Degrees
- Bachelors of Science
- High School Diploma
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