medical assistant receptionist resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Friendly bilingual Medical Receptionist with certification in medical assisting, offering skills in patient relations and office management. Seeking a position with opportunity for growth where I can utilize my clinical and administrative skills.
Skills
Native Spanish Speaker
MS office
Office Ally software
Kareo Software
Google suites
Interpreting physician orders
Chart Pulling
EMR/EHR
Payment Collection
Office Supply Ordering
Patient check in/check out
Medical Records Maintenance
Billing Inquiries
Patient Information Collection
Patient Information Verification
Insurance Verification
Outpatient Care
EKG Testing
Phlebotomy
Taking Vitals
Diagnostic Equipment Expertise
CPR
Ear Irrigation
Centerfuse
Glucomoter
VFC training
Work History
Medical Assistant Receptionist, 10/2020 to Current St. Joseph Health – Apple Valley, CA,
Checked patient insurance, demographic and health history to keep information current.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Organized paperwork such as charts and reports for office and patient needs.
Adhered to strict HIPAA guidelines to protect patient privacy.
Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
Maintained current and accurate medical records for patients.
Referred and screened patients to make best use of resources, triage staff and serve community members.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Compiled necessary documents for surgical billing packages.
Obtained pre- and post-treatment vital signs and weight.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Conducted allergy tests, immunizations on both adults and pediatric patients, ear irrigation, uranalysis, and ekg tests.
Team Member, 04/2019 to 07/2020 Raising Cane's – Saint Charles, MO,
Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Helped store management meet standards of service and quality in daily operations.
Planned promotional menu additions based on seasonal pricing and product availability.
Maintained central standardized recipe and ingredient repository with nutritional and cost information.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Collected and authorized payments of guests.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Receptionist, 08/2019 to 11/2019 Hamilton Telecommunications – Baton Rouge, LA,
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Called and faxed pharmacies to submit prescriptions and refills.
Prepared initial patient charts for admission.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Obtained all prescribed laboratory testing.
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms and allergies.
Ordered and prepared reagents and supplies.
Taught patients about medications, procedures and care plan instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Receptionist, 07/2017 to 04/2019 Hamilton Telecommunications – Frostburg, MD,
Answered central telephone system and directed calls accordingly.
Managed multiple tasks and met time-sensitive deadlines.
Provided clerical support to company employees by copying, faxing and filing documents.
Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
Took down messages accordingly and provided to whom it corresponded to
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Responded to inquiries from customers seeking information.
Sorted, received and distributed mail correspondence between departments and personnel.
Education
Associate of Science: Medical Assisting, Expected in 10/2020 to Fortis College - Landover, MD, GPA:
High School Diploma: , Expected in 04/2019 to Duval High School - Lanham, MD GPA:
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