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Medical Assistant, Phlebotomist Resume Example

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MEDICAL ASSISTANT, PHLEBOTOMIST
Professional Summary

TEN QUALITIES OF A GREAT MEDICAL ASSISTANT (MY BELIEFS)

1. REAL EMPATHY FOR PATIENTS

2. GREAT COMMUNICATOR

3. STELLAR COMPETENCY

4. THE GOLDEN RULE

5. INTEGRITY ALL DAY EVERY DAY

6. PROFESSIONAL APPEARANCE AND BEHAVIOR AT ALL TIMES

7. UNDERSTANDING THE PATIENTS TIME IS VALUABLE

8. KNOWING THE IMPORTANCE OF THE DOCTORS DAY GOING SMOOTHLY

9. BEING A POSITIVE INFLUENCE AT ALL TIMES

10. SMILE BECAUSE YOU NEVER KNOW HOW IMPORTANT IT MIGHT BE

AS A HIRING MANAGER/DOCTOR LOOKING AT RESUMES OVER AND OVER

IS LIKE SITTING IN A DENTIST CHAIR. YOU KNOW THE PAIN IS COMING AS SOON AS THE DENTIST STARTS UP THE DRILL.

YOUR JOB IS HARD, FRUSTRATING AND TIME CONSUMING.

STOP LOOKING ELSEWHERE AND ACTUALLY READ THIS ONE.

I HAVE OVER 20 YEARS OF EXPERIENCE AS A HIGHLY SKILLED MEDICAL ASSISTANT AND ALL THAT GOES ALONG WITH THAT.

YOUR JOB IS HARD FINDING THE PROVERBIAL NEEDLE IN A HAYSTACK RIGHT?

WELL I AM THE "NEEDLE" YOUR LOOKING FOR.

I AM ALSO A GREATLY SKILLED PHLEBOTOMIST WHO SPECIALIZES IN DIFFICULT "STICKS" (REFERENCES AVAILABLE UPON REQUEST).

I AM KNOWN AS A VEIN WHISPERER.

LEARNING DECADES AGO ON INFANTS ON HOW TO DRAW BLOOD.

CERTAIN PEOPLE RAISE THE LEVEL OF A BACK OFFICE BY A GREAT WORK ETHIC AND A POSITIVE ATTITUDE.

MAKE YOUR JOB EASIER AND REACH OUT TO ME BEFORE ANOTHER OFFICE

MAKES ME A GREAT OFFER.

RAISING THE LEVEL OF CARE IN A BACK OFFICE IS MY SPECIALTY AND I WILL GIVE YOUR PATIENTS THE LOVE AND CARE THEY DESERVE TO KEEP THEM COMING BACK TO YOUR OFFICE.

IN MY CAREER I HAVE LEARNED THE IMPORTANCE OF GREAT REVIEWS FOR A MEDICAL PRACTICE AND KNOW HOW TO MAKE THAT HAPPEN.

AFTER READING MY ENTIRE RESUME REACH OUT AT 480-310-7678 BY TEXT, CALL OE EMAIL ME AT denise.johnson3@cox.net.

SMILE AND HAVE A BLESSED DAY!!!!

Skills

Certified Medical Assistant

Certified Phlebotomist

  • Recording patients vital signs
  • Monitoring and documenting patients symptoms for physician
  • Documenting patient height and weight
  • Documenting patient bp, pulse and O2
  • Documenting patient medications
  • Refilling patients medications
  • Patient triage
  • Checking medications for expiration dates
  • Removing staples from patient
  • Cleaning wounds and adding clean dressing
  • Maintaining supplies for back office use
  • Escorting patient to room
  • Prepping exam rooms for clinical procedures
  • Checking voicemail
  • Rotating in house tests by dates
  • Checking patients laboratory results
  • Filling out patient laboratory requisitions
  • Setting up imaging for patient
  • Checking on prior authorizations for medications
  • Drawing Blood
  • Specimen Collection
  • HIPAA Compliance
  • Venipuncture
  • Sample and specimen collection
  • Maintenance & Repair
  • Specimen Labeling Procedures
  • Recording Data
Work History
Mimi's Daycare, 02/2019 to 02/2021
Company Name – City, State

When covid hit our area and childcare shut down I made a commitment to our daughter to watch our two year old grandson to keep him safe.

His child care school is now re-open and with things headed back in the right direction with covid I am ready to get back to taking care of patients and doing what I do best.

Medical Assistant, 07/2018 to 11/2019
Company Name – City, State
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Taught patients about medications, procedures and care plan instructions.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained all prescribed laboratory testing.
  • Ordered and prepared reagents and supplies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Answering phones for new and established patients with questions.
  • Scheduling patients for appointments.
  • Ordering medications from multiple venues
  • Calling multiple laboratories for lab results for the patients
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Obtained pre- and post-treatment vital signs and weight.
  • Verified appropriate lab couriers picked up collected lab specimens.
Health Technician, 09/2017 to 04/2018
Company Name – City, State
  • Maintained all the phlebotomy and all the processing
  • Stocked phlebotomy cart or carrier with appropriate supplies
  • Organized daily work based on collection priority
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs
  • Spoke with patient to gather information for lab records, reduce their fear or anxiety, and optimize their cooperation
  • Accurately labeled vacutainer tubes with patient name, date and time of collection
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
  • Prepared specimens for analysis and established proper chronological priorities in testing
  • Carefully reviewed test results for accuracy
  • Properly calibrated and adjusted malfunctioning equipment to ensure precise test results
  • Performed both routine and emergency maintenance on laboratory instruments
  • Created worksheets and logged samples correctly into the computerized tracking system
Medical Assistant, 05/2010 to 06/2016
Company Name – City, State
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs
  • Documented patient information obtained from interviews
  • Performed basic physical assessments of newborns and infants
  • Responsible for primary care, case management, and medication management
  • Assessed patients and documented their medical histories
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow
  • Trained new staff on office procedures
  • Assisted doctors with surgeries and non-invasive procedures
  • Authorized drug refills and provided detailed prescription information to pharmacies
  • Collected blood, tissue and other laboratory specimens and prepared them for lab testing
  • Developed and produced all office flyer notifications for important policy changes, office news and events
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients
  • Performed monthly inventory and maintained office and medical supply counts
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis
  • Routinely retracted patient throat cultures and prepared them for lab submission
  • Skillfully performed suture removals for patients of all ages
  • Demonstrated ability to lead and motivate outstanding healthcare teams
  • Provided patient education
  • Ordered lab tests, x-rays, MRIs, Ultrasounds, and EKGs
  • Took and recorded patients' temperature, pulse and blood pressure
  • Accurately recorded and reported test results according to established procedures
Lab Tech II, 05/2003 to 04/2010
Company Name – City, State
  • Collected blood, tissue and other laboratory specimens and prepared them for lab testing
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients
  • Performed monthly inventory and maintained office and medical supply counts
  • Contributed substantially to successful department JCAHO accreditation
Medical Assistant Instructor, 02/2002 to 03/2003
Company Name – City, State
  • Analyzed clinical settings' effectiveness in helping students achieve course and program outcomes.
  • Collaborated with medical assistant instructors to implement best practices to enhance student learning.
  • Implemented new educational techniques to boost student comprehension while reducing learning time.
  • Distributed course syllabus and communicated course standards and learning objectives to students.
  • Provided immediate and constructive feedback to students individually and as group.
  • Conducted clinical simulations and provided feedback for each individual student.
  • Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
  • Evaluated students' competencies through written assignments and examinations.
  • Provided nursing skill demonstrations in lab setting, including medication administration, dressing changes, preparing meals and managing clinical logs.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Pediatric Medical Assistant, 02/1995 to 01/2002
Company Name – City, State
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Measured patient pulse oximetry.
  • Oriented and trained new staff on proper procedures and policies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared and administered medications to alleviate patient symptoms.
Pediatric Medical Assistant, 02/1986 to 02/1992
Company Name – City, State
  • Collected and documented patient medical information such as blood pressure and weight.
  • Gathered forms, copied insurance cards and collected patient information for billing and insurance filing.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Gathered forms, copied insurance cards and collected patient information for billing and insurance filing.
  • Oriented and trained new staff on proper procedures and policies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Taught patients about medications, procedures and care plan instructions.
  • Prepared and administered medications to alleviate patient symptoms.
Phlebotomist, 09/1985 to 02/1986
Company Name – City, State
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Organized daily work based on collection priority.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Performed bedside tests like bleeding time tests and entered results into patient charts.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
Lab Technician, 01/1985 to 08/1985
Company Name – City, State
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Followed physician orders when administering therapeutic phlebotomy.
  • Tracked collected specimens by initialing, dating and noting times of collection.
Lab Technician, 08/1984 to 01/1985
Company Name – City, State
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.
  • Inventoried, ordered, and restocked equipment and supplies needed for hemodialysis treatment.
  • Performed routine quality control and safety checks on all equipment.
  • Started and ended reverse osmosis water systems and completed water quality monitoring tests.
  • Reviewed medical testing requests to determine validity of diagnostic testing requests.
  • Diagnosed issues and implemented treatment plans to resolve problems or help manage symptoms.
Education
Medical assistant, 07/1984
Apollo College - City
High School Diploma: 1980
Chandler High School - City
Additional Information
Reference upon request.
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Resume Overview

School Attended

  • Apollo College
  • Chandler High School

Job Titles Held:

  • Mimi's Daycare
  • Medical Assistant
  • Health Technician
  • Lab Tech II
  • Medical Assistant Instructor
  • Pediatric Medical Assistant
  • Phlebotomist
  • Lab Technician

Degrees

  • Medical assistant , 07/1984
    High School Diploma : 1980

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