Medical Assistant/Medical Office Receptionist Resume Example Dignity Health

MEDICAL ASSISTANT/MEDICAL OFFICE RECEPTIONIST

Summary

Nationally Certified Medical Assistant skilled in Clinical and Administrative duties looking to make significant contributions that will lead to company profitability and personal career growth. Determined to optimize patient care and take initiative while engaging with a diverse population of patients with clear and effective communication skills, assuring patient confidentiality and comfortability.

Skills

Patient scheduling
Venipuncture and phlebotomy
Injections (ID, Subcutaneous, IM)
Capillary Punctures
Stocking supplies
Understands medical procedures
Specimens collection and processing
Aseptic techniques and infection control
Data entry
Time management
Customer service
Quality assurance
Patient intake, record patient history and vital signs

UA
MS Office
HIPAA compliance
EKG set up and monitoring
Pulmonary function tests (PFTs)
Medical terminology knowledge
Calm and level-headed under duress
Certified in Basic Life Support (BLS) and First Aid
Surgical Scrub
Audiometric testing
Billing & Coding
Distance visual acuity testing

Experience

Medical Assistant/Medical Office Receptionist, 01/2019 － CurrentDignity Health － Bakersfield, CA

Performed front desk duties, including answering phones, scheduling appointments, and greeting patients.
Checked patients in, collected and verified insurance information, compiled new patient forms, and updated patient files using Cerner and GECB.
Used GECB software to process patient payments and update accounts.
Collected forms, copied insurance cards to coordinate patient information for billing and insurance processing.
Led patients to exam rooms, answered general questions and prepared patients for physician.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Performed routine tests such as urine dip stick, vision and hearing tests.
Administered rapid tests such as Strep and Flu.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, glucose testing and pulmonary function tests.
Completed and submitted clinical documentation in accordance with company guidelines.
Prepared prescription refill requests on behalf of physician to prevent lags. Contacted pharmacies to submit and refill patients' prescriptions.
Requested scripts from doctors and verified insurance and coding.
Followed all principles of asepsis and infection control.
Cleaned and disinfected chairs and equipment according to facility policy.

Medical Assistant, 10/2018 － 12/2018Comprehensive Cardiovascular － Bakersfield, CA

Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Contacted pharmacies to submit and refill patients' prescriptions.
Cleaned, restocked and prepared exam rooms and medical equipment.
Positioned patients for optimal comfort before procedures.
Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Assisted physicians by preparing and performing patient's procedures, including but not limited to EKGs, glucose testing, and stress testing.
Completed and submitted clinical documentation in accordance with agency guidelines.

Medical Assistant Internship, 05/2018 － 07/2018Reveal Medical Aesthetics － Bakersfield, CA

Performed front desk duties, including answering phones, scheduling appointments, greeting patients.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Contacted pharmacies to submit and refill patients' prescriptions.
Positioned patients for optimal comfort before procedures.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality care.
Assisted with technical treatments and entered information in patient records and charts.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Assisted patients in preparation for examinations, assessing and recording vital signs.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Performed venipuncture and prepared then administered injections.

Education and Training

07/2018San Joaquin Valley College － Bakersfield, CAAssociate of ScienceClinical And Administrative Medical Assisting

Nationally Certified Medical Assistant NCMA
4.0 GPA Dean's List Honoree
National Honors Society Member
Vice President of the Code Blue MA Volunteer Club

Activities and Honors

Member, National Honor Society NTHS (2018 - present)
Volunteer, Kern Health Systems (2017-2018)
Volunteer, Dignity Health Flu Drives (2017-2018)

Certifications

First Aid
CPR
Venipuncture
Injections
Ten-Key 151 KPM
HIPPA
NCMA
Keyboarding 61 WPM

Resume Overview

Companies Worked For:

Dignity Health
Comprehensive Cardiovascular
Reveal Medical Aesthetics

School Attended

San Joaquin Valley College

Job Titles Held:

Medical Assistant/Medical Office Receptionist
Medical Assistant
Medical Assistant Internship

Degrees

Associate of Science Clinical And Administrative Medical Assisting

Medical Assistant/Medical Office Receptionist Resume Example

Resume Score: 80%

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