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Medical Assistant/Medical Office Receptionist Resume Example

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MEDICAL ASSISTANT/MEDICAL OFFICE RECEPTIONIST
Summary

Nationally Certified Medical Assistant skilled in Clinical and Administrative duties looking to make significant contributions that will lead to company profitability and personal career growth. Determined to optimize patient care and take initiative while engaging with a diverse population of patients with clear and effective communication skills, assuring patient confidentiality and comfortability.

Skills
  • Patient scheduling
  • Venipuncture and phlebotomy
  • Injections (ID, Subcutaneous, IM)
  • Capillary Punctures
  • Stocking supplies
  • Understands medical procedures
  • Specimens collection and processing
  • Aseptic techniques and infection control
  • Data entry
  • Time management
  • Customer service
  • Quality assurance
  • Patient intake, record patient history and vital signs
  • UA
  • MS Office
  • HIPAA compliance
  • EKG set up and monitoring
  • Pulmonary function tests (PFTs)
  • Medical terminology knowledge
  • Calm and level-headed under duress
  • Certified in Basic Life Support (BLS) and First Aid
  • Surgical Scrub
  • Audiometric testing
  • Billing & Coding
  • Distance visual acuity testing
Experience
Medical Assistant/Medical Office Receptionist, 01/2019 - CurrentAscension (System Office) - Southfield , MI
  • Performed front desk duties, including answering phones, scheduling appointments, and greeting patients.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, and updated patient files using Cerner and GECB.
  • Used GECB software to process patient payments and update accounts.
  • Collected forms, copied insurance cards to coordinate patient information for billing and insurance processing.
  • Led patients to exam rooms, answered general questions and prepared patients for physician.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Administered rapid tests such as Strep and Flu.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, glucose testing and pulmonary function tests.
  • Completed and submitted clinical documentation in accordance with company guidelines.
  • Prepared prescription refill requests on behalf of physician to prevent lags. Contacted pharmacies to submit and refill patients' prescriptions.
  • Requested scripts from doctors and verified insurance and coding.
  • Followed all principles of asepsis and infection control.
  • Cleaned and disinfected chairs and equipment according to facility policy.
Medical Assistant, 10/2018 - 12/2018Comprehensive Cardiovascular - City , STATE
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Positioned patients for optimal comfort before procedures.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Assisted physicians by preparing and performing patient's procedures, including but not limited to EKGs, glucose testing, and stress testing.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
Medical Assistant Internship, 05/2018 - 07/2018Reveal Medical Aesthetics - City , STATE
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Positioned patients for optimal comfort before procedures.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality care.
  • Assisted with technical treatments and entered information in patient records and charts.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Performed venipuncture and prepared then administered injections.
Education and Training
07/2018San Joaquin Valley College - CityAssociate of ScienceClinical And Administrative Medical Assisting
  • Nationally Certified Medical Assistant NCMA
  • 4.0 GPA Dean's List Honoree
  • National Honors Society Member
  • Vice President of the Code Blue MA Volunteer Club
Activities and Honors
  • Member, National Honor Society NTHS (2018 - present)
  • Volunteer, Kern Health Systems (2017-2018)
  • Volunteer, Dignity Health Flu Drives (2017-2018)
Certifications
  • First Aid
  • CPR
  • Venipuncture
  • Injections
  • Ten-Key 151 KPM
  • HIPPA
  • NCMA
  • Keyboarding 61 WPM
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

90Good
Resume Strength
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Resume Overview

School Attended

  • San Joaquin Valley College

Job Titles Held:

  • Medical Assistant/Medical Office Receptionist
  • Medical Assistant
  • Medical Assistant Internship

Degrees

  • Associate of Science Clinical And Administrative Medical Assisting

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