Medical Assistant, Infusion Scheduler Resume Example

Greets patients; interacts with all patients, all staff and external organizations in a polite and courteous manner.

Practices safe work habits, including complying with all COVID-19 safety protocols, health, and environmental rules and regulations

Reviews and documents patients medical history, including medications, allergies, and medical alerts, keeps track of hospital visits and communicates with team.

Schedules appointments and answers patients injuries regarding appointment schedules

Responsible for the coordination of all chemotherapy visits scheduling including the accurate scheduling of the nurse, resources and provider visits to ensure timely flow of patients occurs in the infusion suite,

Notifies patients of all appointments, and pertinent information related to scheduled appointments

Works close with charge nurse, who schedules patients based on acuity, staffing, and resources to ensure safe, and quality care

Establishes great communication with provider team as well as the infusion team, and pharmacy team

Contacts patients to clarify appointments, pre-screen for COVID-19 prior to coming into the office, and inform patient of all update safety protocols, reschedule, and resolve issues surrounding appointment times.

Notifies Physician as necessary regarding their schedule, communicates with provider teams as needed during scheduling process.

Performs venipuncture and laboratory collection procedures.

Obtains, verifies and updates patient demographic;

Contacts physicians offices, labs, testing facilities, and request results and other documents as needed or requested

Assists other infusion staff positions as needed or requested

Maintains state certification continuing education requirements, and basic life support certifications

Perform other lab tests, phlebotomies, specimen handling

Perform additional administrative duties as assigned by manger

• Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
• Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
• Analyzed demand and recommended updates to calendar schedule.
• Maintained daily calendars, set appointments with clients and planned daily office events.
• Collaborated with local pharmacies to resolve and clarify issues with patient medication.
• Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.