medical assistant externship resume example with 4+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Certified Clinical Medical Assistant CCMA with a background as a Medication Technician. Proficient caregiver for residents ages 50+. In-depth knowledge of Cerner, coupled with Word. Proven history of being reliable, honest, and building positive relationships with patients.

  • BLS, CPR Certified (American Heart Association) 2021
  • Very adaptable
  • Quick learner
  • Excellent customer service skills
  • Great Interpersonal and organizational skills
  • Familiarity with CPT and ICD-10 coding procedures
  • Proficient in Medical Terminology and Pharmacology appropriate to the Medical Assistant scope of practice.
  • Professional bedside manner
  • Connects quickly with patients
  • Easy to work with
  • Excels in a team setting
03/2021 to 04/2021 Medical Assistant Externship Capstar Financial Holdings, Inc. | Nashville, TN,
  • Performed routine POCT's such as EKG, glucose, urine dip stick, vision and hearing tests, Hemoglobin, A1C, pregnancy, STD’s, Transcutaneous Bilirubin
  • Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Escorted patients to examination rooms and documented medical histories and vital signs with high accuracy.
  • Prepared and positioned patients for optimal comfort before physician exams.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Assisted physicians by preparing and positioning patients for optimal comfort before procedures, including pelvic exams, circumcisions and punch biopsy.
  • Charted all patient care in electronic records with high accuracy.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Experience with a full rage of patients from newborn to the elderly.
01/2018 to 03/2020 Medication Technician, Supervisor The Village At Heritage Park | City, STATE,
  • Medication Technician Certification
  • BLS, CPR certified(American Heart Association)
  • Managed a team of 5-10 caregiving professionals accomplishing safety, quality and acuity objectives.
  • Resolved customer issues and provided creative solutions.
  • Troubleshot and resolved problems with programs and systems.
  • Poured and administered medications to all residents in a 125 bed Assisted Living per title 22
  • Obtained vitals for clients twice a shift as ordered, and documented on each resident encounter
  • Reported any abnormal vital signs or patient symptoms to LVN or RVN
  • Received and maintained patient medications from pharmacy
03/2016 to 01/2018 Customer Service Representative Planet Fitness Gym | City, STATE,
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • De-escalated problematic customer concerns, maintaining a calm and friendly demeanor.
  • Cultivated impactful relationships with customers.
  • Educated customers on special pricing opportunities and company offerings.
  • Worked with management to develop customer service improvement initiatives.
  • Documented conversations with customers to track requests, problems and solutions.
  • Trained several new employees each month in procedures and policies in order to maximize team performance.
Education and Training
Expected in 05/2021 Certified Clinical Medical Assistant | Medical Assisting Carrington College California - Sacramento, Sacramento, CA GPA:
  • 3.88 GPA
  • Dean's List Honoree
Expected in | Nursing American River College, Sacramento, CA GPA:
Expected in 01/2006 High School Diploma | John F Kennedy High School, Sacramento, CA GPA:

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Resume Overview

School Attended

  • Carrington College California - Sacramento
  • American River College
  • John F Kennedy High School

Job Titles Held:

  • Medical Assistant Externship
  • Medication Technician, Supervisor
  • Customer Service Representative


  • Certified Clinical Medical Assistant
  • Some College (No Degree)
  • High School Diploma

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