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Medical Assistant /Certified Phlebotomist Resume Example

Resume Score: 80%

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MEDICAL ASSISTANT /CERTIFIED PHLEBOTOMIST
Summary

Knowledgeable medical office professional with strong background in medical Assistant/phlebotomy environments, advanced skills and Certification. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Highly-organized with 16 years background supporting medical practices through exemplary and skills. Deliver effective staff coordination and patient-flow management. Talented in technical troubleshooting and equipment maintenance.

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.

Skills
  • Certified phlebotomist
  • Medical Assistant
  • Certified Legal Office Assistant
  • CPR certified
  • Copying medical records
  • Updating medical charts
  • HAACP certified
  • Medical assistance
  • Medical filing
  • Understanding of medical terminology
Experience
11/2010 to 04/2020
Medical Assistant /Certified PhlebotomistCompany Name - City, State
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Used [Type] software to process patient payments and update accounts.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Recorded vital signs and medical history for [Number] patients each [Timeframe].
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Assessed, documented and monitored vital signs for more than [Number] patients per day.
  • Administered rapid tests such as [Type] and [Type] to help clinical staff assess conditions.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Ordered and received disposable supplies and created SAP purchase orders.
  • Tested and repaired dialysis and medical testing equipment.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Carefully prepared, reviewed and submitted patient statements.
  • Requested scripts from doctors and verified insurance and coding.
  • Answered appointment calls.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Reduced patient wait time by [Number]%.
  • Communicated with patients by phone and via written correspondence.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Took messages using Allscripts Touchworks.
  • Educated patients about medications, procedures and physician's instructions.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Scheduled appointments for patients via phone and in person.
  • Scheduled appointments for patients via phone and in person.
10/2007 to 11/2010
Medical Assistant/PhlebotomistCompany Name - City, State
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Administered rapid tests such as [Type] and [Type] to help clinical staff assess conditions.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Assisted cardiologists in special and complex cardiovascular procedures.
  • Educated patients about medications, procedures and physician's instructions.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
07/2004 to 10/2007
Medical Assistant /PhlebotomistCompany Name - City, State
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Supervised both clinical and administrative duties in medical office setting, including [Task], [Task] and [Task].
  • Requested scripts from doctors and verified insurance and coding.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Reviewed treatment sheets for completeness and accuracy.
  • Observed and documented patient status and reported patient complaints to case manager for resolution.
  • Sterilized medical instruments as needed.
  • Measured patient peak flows.
  • Assisted [Job title] in providing care to infants, children and adolescents.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
05/2004 to 06/2004
Medical Assistant /Phlebotomist InternCompany Name - City, State
  • Used [Type] software to process patient payments and update accounts.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Administered rapid tests such as [Type] and [Type] to help clinical staff assess conditions.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Assessed, documented and monitored vital signs for more than [Number] patients per day.
  • Recorded vital signs and medical history for [Number] patients each [Timeframe].
  • Sterilized medical equipment after each procedure.
  • Scheduled appointments for patients via phone and in person.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Communicated with patients by phone and via written correspondence.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Tested and repaired dialysis and medical testing equipment.
  • Trained patients on how to properly operate medical equipment.
  • Communicated with medical transcriptionists regarding patient medical records.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
  • Lowered equipment costs by [Number]% by implementing new inventory tracking system.
  • Carefully prepared, reviewed and submitted patient statements.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Took messages using Allscripts Touchworks.
  • Measured patient peak flows.
  • Helped residents achieve [Type] program goals and increase independence.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Prepared equipment and positioned patients for cardiac catheterization and other invasive procedures.
  • Completed basic physical assessments of [Type] and [Type] patients to provide optimal care.
  • Requested scripts from doctors and verified insurance and coding.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Worked in collaboration with radiologists, sonographers and other healthcare team members.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Produced ER, OR and portable x-rays.
  • Positioned patients for optimal comfort before procedures.
  • Assisted with technical treatments and entered information in patient records and charts.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Followed all principles of asepsis and infection control.
Education and Training
05/2004
Medical Assistant / PhlebotomyPlatt College - City, State
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Resume Overview

School Attended

  • Platt College

Job Titles Held:

  • Medical Assistant /Certified Phlebotomist
  • Medical Assistant/Phlebotomist
  • Medical Assistant /Phlebotomist
  • Medical Assistant /Phlebotomist Intern

Degrees

  • Medical Assistant / Phlebotomy

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