Over 12 years of experience working for and with the general public.
Solid knowledge of Word, Excel, and PowerPoint.
Well-organized, self-motivated individual with ability to rapidly learn new tasks.
Track record for consistently meeting goals and delivering a high level of job performance.
Proven ability to build strong customer/client relationships.
PROFESSIONAL EXPERIENCE
Medical Assistant , 07/2006 to Current Yakima Valley Farm Workers Clinic – Walla Walla, WA,
Initial position as front desk personnel, working closely with patients and implementing proper office procedure concerning billing, handling funds, and fulfilling all responsibilities as the call center.
Promoted to personal medical assistant after being selected by a Partner of the practice, Dr. Jeffrey S. Cohen.
As his medical assistant, I am solely responsible for assisting all in-office procedures and their post-operative care.
Responsibilities extend beyond clinic, to working with various insurance companies for authorization for surgeries, scheduling surgeries with local hospitals, completing/updating disability forms and medical records, responding to patient's needs via phone and email, and acting as a patient advocate.
Handling biohazard material and maintaining cleanliness of exam rooms and medical equipment were also responsibilities of this position.
Solely opened and managed a new office location, fulfilling the goals of the Practice by growing and establishing offices in new areas.
CPR and First aid certified.
Maitre'd and Developer/Trainer , 07/2001 to 07/2006 Macaroni Grill Italian Restaurant – City, STATE,
Held accountable for the development and training of the Front of House employees. I communicated effectively between management, employees, and guests.
Additional tasks included promoting specials, assisting servers, booking reservations, handling all phone calls, and upholding a professional attitude and appropriate appearance.
EDUCATION
High School Diploma: , Expected in 2003 Homeschooled - Atlanta, GA GPA:
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