Dedicated and focused Medical Assistant who excels at prioritizing, completing multiple tasks simultaneously. I'm a highly resourceful, flexible, innovative, and enthusiastic individual who possesses a considerable amount of knowledge regarding office support and procedures. A quick learner who can absorb new ideas and is experienced in coordinating, planning and organizing wide range of activities. Well organized and an excellent team player with a proven ability to work proactively in a complex and busy office environment. Excellent leadership.
Epic (Health Connect)
CPR/First Aid certified
Efficient and reliable team player
Committed team player
Bilingual English and Spanish
Medical Assistant, 02/2002 Kaiser Permanente Los Angeles Medical Center – Los Angeles, California, United States
Support function for clinic in the front and back office.
Book appointments, Fibroscans, create messages, assist physicians, and perform routine clerical functions as assigned.
Establish and maintain courteous and cooperative relation with members, staff and co-workers.
Injections IM and Sub Q.
Message management ambassador.
Perform other duties as directed.
Valid BLS card.
Bilingual (English /Spanish) Level 2.
Computer and typing skills.
Maintained accurate records of patient care, condition, progress and concerns.
Monitored vital signs, such as blood pressure and pulse.
Responded appropriately to the physical, emotional and developmental needs of patients.
Obtained information about clients' medical history, drug history, complaints and allergies.
Maintained a clean, healthy and safe environment.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Monitored expiration of medical supplies and medications.
Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
Appointment Clerk, 11/2015 to 10/2016 Kaiser Permanente Los Angeles Medical Center – Los Angeles, California, United States
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming calls.
Maintained a clean reception area.
Answered and quickly redirected calls.
Support a high level member assistance by scheduling various appointments as requested, transferring calls appropriately, composing messages.
Effective telephone communication skills and excellent interpersonal skills.
Serve as a resource person to co-workers an assist in problem solving.
Physician Scheduling, 10/2016 to Current Kaiser Permanente Los Angeles Medical Center – Los Angeles, California, United States
Drafted biweekly time sheets for Medical Doctors and Residents.
Able to understand and communicate effectively with all levels of personnel.
Schedule changes and modification of the providers schedules.
Perform multiple tasks in a heavy work load environment.
Meet scheduling deadlines.
Data input of vital physician payroll into the regional physician payroll system.
High School Diploma: 2001 American Career College - Los Angeles