Medical Assistant Resume Example
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MEDICAL ASSISTANT
Summary
Dedicated Medical Assistant with technical, clerical, and patient support skills. Strong interpersonal communication skills that improve satisfaction ratings and patient loyalty by effectively interacting with patients, physicians, and colleagues in a helpful and friendly manner. Detailed understanding of medical and regulatory obligations. Dependable medical team member with over 16 years of experience in a clinical office setting, enhancing support of office operations through effective collaboration with team members.
Skills
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Experience
Healthcare Partners | Bellefontaine , OHMedical Assistant02/2020 - 04/2020
- Completed clinical documentation in accordance with agency guidelines.
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
- Improved patient care and daily task efficiency resulting in smoother operations.
- Recorded patient histories and filed supporting clinical data and diagnosis.
- Contributed to efficient office operations by triaging patients by severity of medical complaint.
- Assisted with technical treatments and entered information within patient records and charts.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
- Escorted patients to examination rooms and documented medical histories.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Prepared patients for examinations. Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Acted as liaison between physician and patient, answering questions and delivering test results.
- Performed routine tests such as urine dip stick, vision and hearing tests.
- Scheduled appointments for patients via phone and in person.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
- Positioned patients for optimal comfort prior to procedures.
- Observed and documented patient status and reported patient complaints to case manager for resolution.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Healthcare Partners | Bixby Knolls , CACertified Medical Assistant (Olson Center)12/2008 - 12/2017
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
- Organized charts, documents and supplies to maintain team efficiency.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Administered rapid tests such as Urine and Blood tests to help clinical staff assess conditions.
- Scheduled appointments for patients via phone and in person.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining processes.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Employee Health | City , STATEMedical Assistant01/2016 - 03/2017
- Collected biometric measurements, including height, weight, pulse, blood pressure, glucose levels and gathered biological samples for standardized tests.
- Executed exceptional customer service and polite communication at health screenings..
- Complied with workplace safety policies and procedures to protect patients' well-being.
- Educated new employees at orientation meetings.
- Performed pre-employee and annual screenings for health and wellness areas.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Improved operations by working with team members and customers to find workable solutions.
- Coordinated workflow based on priority, schedule, or outpatient needs.
- Interviewed patients and analyzed and documented medical records to update and file documents.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Maintained inventory of syringes, blood collection vials and labels for blood screenings including a fully-stocked phlebotomy cart, carrier and station.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Obtained variety of blood samples for medical testing through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Education and Training
Southern Careers Institute | CityCertified Medical Assistant in Certified Medical Assistant03/2005
Certifications
- BLS Current
- Med Aid Current
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School Attended
- Southern Careers Institute
Job Titles Held:
- Medical Assistant
- Certified Medical Assistant (Olson Center)
Degrees
- Certified Medical Assistant in
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