Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Empathetic, effective and motivated combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims. Dedicated and empathetic offering direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.Register patientsverify Insurances, schedule appointments answer phone calls. First Aid/ Triage recording of patients vitals, ECG-EKG, Ear Lavage Irrigations Lab Assistant Operator Phlebotomist Venipunctures with experience in venipuncture and proven bedside manner. Committed to maintaining highest patient safety standards when collecting variety of samples and specimens. Accomplished in orienting new staff and training nurses and physicians on proper venipuncture techniques.Urinalysis, Nasal & Throat swab testing preform and administer medications by injections multi specialty try set ups.

  • Bilingual Spanish
  • Motivated & Compassion
  • Organized & Detailed Oriented
  • Excellent Custumer Service
  • Great Communication & Teamwork
  • Insurance Verification
  • HIPPA/OSHA Compliant
  • Patient Scgeduling
  • Medical Terminology
  • Appropriate Telephone Skills
  • Patient Education
  • Data Entry/EMR
  • Microsoft World/Excel Knowledge
  • Knowledge of ICD-10, and CPT coding guideline
  • Excellent oral/written communication skill
  • Skills to multi-task answer phones, check patients in, data entry and problem solve.
  • Medical Records
  • Good telephone manners and etiquette
  • Task Management
  • HIPPA policies and procedures
  • Urinalysis/Pregnacy test
  • Ear lavage, Eye Irrigation
  • Knowledge of CLIA and OSHA guidelines
  • Strong attention to detail skills.
  • CPR/First Aid Certified
  • Vital Adults/Pediatrics
  • Injections ID,IM,SQ
  • Venipunctures/Phlebotomy
  • Nasal & Throat Swabs
  • Blood Born Pathogen Compliant
  • Finger & heel stick testing
  • Removal of stiches & staples
  • Ancillary Testing
  • Respect and protect Confidential data
  • Skill in documenting and maintaining patient care records
  • Strong attention to details
  • Laceration Try set ups
  • Pap smear & Pelvic tray set up
  • Comsent laws
12/2020 to 02/2021 Medical Assistant Ascension (System Office) | Birmingham, AL,
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Kept facility stocked with necessary supplies, equipment and instruments.
12/2020 to 02/2021 Phlebotomy Technician Lifepoint Hospitals | Mexia, TX,
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
  • Treated blood-related chronic disorders by performing therapeutic phlebotomy.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Verified collection orders and communicated discrepancies to nurses.
  • Conducted bleeding time tests and updated results into paper or electronic charts.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
03/2019 to 09/2020 Hostess Excela Health | Jeannette, PA,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
10/2019 to 04/2020 Photographer Icon Health & Fitness Inc | Logan, UT,
  • Photographed special events, including weddings, parties and school portraits.
  • Collaborated successfully with variety of personalities and work styles.
  • Collaborated with clients to guarantee satisfaction with photos.
  • Purchased materials and props for photo shoots to enhance products and appearance of subjects.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.
Education and Training
Expected in High School Diploma | Valley High School, Las Vegas, NV GPA:
Expected in | Future Medical Training Center, , GPA:

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Resume Overview

School Attended

  • Valley High School
  • Future Medical Training Center

Job Titles Held:

  • Medical Assistant
  • Phlebotomy Technician
  • Hostess
  • Photographer


  • High School Diploma

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