Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Sales expert promotes products and plans to boost store profits.Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

  • Medical billing
  • Understands medical procedures
  • Advanced anatomy knowledge
  • HIPAA compliance
  • Proper sterilization techniques
  • Venipuncture and phlebotomy
  • Quick problem solver
  • ICD-9 and CPT coding
  • Vital sign monitors
  • Team management and supervision
  • Data entry
  • Conflict resolution abilities
  • Electrocardiography (EKG) Certified
  • Medical terminology knowledge
  • First aid
  • First Aid/CPR
  • Bilingual : English and Spanish
  • Cash management
  • Cash drawer balancing
  • Effective customer upselling
  • Punctuality
  • Hard-working
  • Verbal/written communication
  • Opening and closing procedures
  • Customer relations
  • Money Transfer Systems
  • Training and coaching
12/2017 to Current
Medical Assistant Ascension (System Office) Tulsa, OK,
  • Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
01/2016 to 05/2017
Senior Western Union Agent Cashier Western Union City, STATE,
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Verified amounts and integrity of every check or funds transfer.
  • Counted as much as $5,000 in daily funds with manual and machine-assisted methods.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
04/2012 to 01/2016
Cashier Team Lead /Western Union Agent Cashier NSA Supermarket Inc City, STATE,
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Prepared special orders for shipment.
  • Collaborated with senior management to optimize teams with department transfers and promotions for skilled workers.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Managed efficient employee scheduling by factoring in forecasted customer levels and labor cost controls.
  • Verified amounts and integrity of every funds transfer.
Education and Training
Expected in 06/2012
High School Diploma:
City As School - New York, NY,
Expected in 05/2015
Associate of Science: Early Childhood Education
Borough of Manhattan Community College of The City University of New York - New York, NY
  • 3.0 GPA
  • Ranked in Top 10% of class
Expected in 06/2019
Licensed Practical Nurse:
Mildred Elley College - New York, NY,
  • 3.8 GPA
Expected in 06/2017
Registered Medical Assistant:
The New York School For Medical And Dental Assistants - Long Island City, NY
  • 3.0 GPA

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School Attended

  • City As School
  • Borough of Manhattan Community College of The City University of New York
  • Mildred Elley College
  • The New York School For Medical And Dental Assistants

Job Titles Held:

  • Medical Assistant
  • Senior Western Union Agent Cashier
  • Cashier Team Lead /Western Union Agent Cashier


  • High School Diploma
  • Associate of Science
  • Licensed Practical Nurse
  • Registered Medical Assistant

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