Resourceful Medical Assistant with accredited training in clinical and laboratory procedures as well as 12+ years honing medical administrative skills on-the-job. Detail-oriented with extensive experience performing medical clerical duties and patient screenings in a busy clinical setting. Strong ability to communicate clearly and effectively to patients and staff working with diverse populations. I am committed to my career and the path I have chosen. I am a hard worker, friendly, positive, compassionate, problem solver, and decision maker. I am committed to continue my career with a progressive employer that allows me to use my skills, talent, and values to achieve success for their organization. I live life completely, honestly, and compassionately with a healthy dose of realism mixed with imagination and dreams that all things are possible if one sets their mind to find an answer... .
Health Care Management GPA: 3.53 Cum laude
Public Administration GPA: 3.84 Magna Cum Laude
Coursework in Human Resources, Coursework in Health Services, Coursework in Health Service Policy and Analysis
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Carefully selected, developed and retained qualified staff, as well as trained new staff annually.
Evaluated patient care procedural changes for effectiveness.
Created annual goals, objectives and budget and made recommendations to reduce costs.
Served as liaison between management, clinical staff and the community.
Implemented standards and methods to measure the effectiveness of agency activities.
Cooperated with other health related agencies and organizations in community activities.
Ensured the accuracy of public information and materials.
Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.
Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
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