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Medical Assistant Resume Example

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MEDICAL ASSISTANT
Professional Summary

Resourceful Medical Assistant with accredited training in clinical and laboratory procedures as well as 12+ years honing medical administrative skills on-the-job. Detail-oriented with extensive experience performing medical clerical duties and patient screenings in a busy clinical setting. Strong ability to communicate clearly and effectively to patients and staff working with diverse populations. I am committed to my career and the path I have chosen. I am a hard worker, friendly, positive, compassionate, problem solver, and decision maker. I am committed to continue my career with a progressive employer that allows me to use my skills, talent, and values to achieve success for their organization. I live life completely, honestly, and compassionately with a healthy dose of realism mixed with imagination and dreams that all things are possible if one sets their mind to find an answer... .

Education and Training
May 23rd 2003
Medical Assistant Diploma: Medical AssistantMilwaukee Area Technical College - City, StateMedical Assistant
2003
Nursing Assistant Certificate (CNA 2007) Milwaukee Area Technical CollegeMilwaukee Area Technical College
Bachelor Degree: Health Care ManagementDeVry UniversityGPA: GPA: .53 Cum laude

Health Care Management GPA: 3.53 Cum laude

Master MPA: Public AdministrationKeller School of GraduateGPA: GPA: .84 Magna Cum Laude

Public Administration GPA: 3.84 Magna Cum Laude

Coursework in Human Resources, Coursework in Health Services, Coursework in Health Service Policy and Analysis

Skill Highlights
  • Critical thinking proficiency
  • Cultural awareness and sensitivity
  • Effectively influences others

  • Personal and professional integrity
  • Staff training and development
  • Sound decision making
  • Relationship and team building

  • Proven patience and self-discipline
Professional Experience
10/2012 to Current
Medical AssistantFroedtert Memorial Lutheran Hospital - West Bend , WI
  • Provide excellent customer service to patient and co-workers Prepares and rooms the patient for exam by obtaining vital signs, documenting/updating pertinent health information (i.e.
  • chief complaint, allergies, and medications).
  • Performs laboratory procedures (i.e.
  • strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions / infection control guidelines.
  • Ability to verify insurance coverage and perform various administrative duties, which included; charting medical information and answering telephone calls, faxing, copying and scanning documents.
  • Assists the physician/provider with procedures and surgeries such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
  • Organizes and prepares exam rooms, lab and work areas including: cleaning, stocking, ordering supplies, and maintaining equipment.
  • May assist with clerical, reception or medical records duties.
  • Administers routine medications, under physician/provider orders, including: immunizations, antibiotics, pain medications, vitamins and topical agents.
  • Provides basic patient education on the performance of routine tasks or skills.
  • Follows through with necessary procedure or test requests, prescription refills, new appointment times and referrals to other facilities or services.
  • Refers questions to registered nurses and physicians/providers per scope of practice guidelines and relays information back to patient as directed.
  • Compensation: $33,000 per annum.
12/2014 to 03/2015
Clinical Supervisor of Good Hope PediatricsFroedtert Memorial Lutheran Hospital - Manitowoc , WI

Carefully selected, developed and retained qualified staff, as well as trained new staff annually.

Evaluated patient care procedural changes for effectiveness.

Created annual goals, objectives and budget and made recommendations to reduce costs.

Served as liaison between management, clinical staff and the community.

Implemented standards and methods to measure the effectiveness of agency activities.

Cooperated with other health related agencies and organizations in community activities.

Ensured the accuracy of public information and materials.

Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.

Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.

Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.

11/2010 to 10/2012
Medical Assistant Externship Coordinator/Program Chair InterimFroedtert Memorial Lutheran Hospital - New Berlin , WI
  • Interviews candidates for Medical Assistant Instructor position Development of new curriculum for the Medical Assistant Program as needed Supervise staff daily interaction and relationship with students Direct responsibility for student and staff development Direct responsibility for student retention rate and completion of program Monitor attendance of students as well as MA instructors Creates correction action plans for student and staff for improvement as needed Conduct instructors performance review Attends new student orientation and welcome them to Milwaukee Career College Provide excellent customer service to local employers and students of Milwaukee Career College The Medical Assistant Externship Coordinator ensures adequate externship sites for students in the Medical Assistant Program Primary duties are to maintain contact with local employers to obtain information on externship opportunities Attends new student orientation, Verify completion of all competencies prior to externship Track attendance and visit externship sites, make sure students are in compliance with MCC policies and student conducts As the program chair work with faculty to promote continuous improvement of the quality of instruction within the Medical Assistant program.
  • The Program Chair is responsible for assisting with the development and design of the academic program and retention activities within the department.
  • Compensation: 45,000 annual salaried.
10/2007 to 11/2010
Referral Specialist/Clinical Education Specialist/Medical AssistantFroedtert Memorial Lutheran Hospital - Wauwatosa , WI
  • Provide excellent customer service to patient and co-workers Obtain pertinent health information such as vitals, height, weight, blood pressure, pulse, temperature, etc.
  • Regularly performs glucose and other clinical duties such as nebulizer, rapid strep testing etc.
  • Ability to verify insurance coverage and perform various administrative duties, which included; charting medical information and answering telephone calls, faxing, copying and scanning documents.
  • Performed EKGs, drug screens, urine analysis and other patient care procedures as directed Performed Capillaries/ venipuncture Administered intramuscular injections to patients Educate and train new on boarding medical assistants Monitor new medical assistant progress during probation period Help develop and maintain current medical assistant skills Compensation: 38,000 per annum.
06/2006 to 06/2007
Medical AssistantWisconsin Health Fund - City , STATE
  • Provided excellent customer service to patient and co-workers.
  • Obtained pertinent health information such as vitals, height, weight, blood pressure, pulse, temperature, etc.
05/2005 to 06/2006
Medical AssistantCovenant Medical Group - City , STATE
  • Ability to verify insurance coverage and perform various administrative duties, which included; charting medical information and answering telephone calls, faxing, copying and scanning documents.
  • Performed EKGs, drug screens, urine analysis and other patient care procedures as directed.
05/2003 to 04/2006
Medical AssistantAurora Health Care - City , STATE
  • Performed Capillaries/ venipuncture.
  • Administered intramuscular injections to patients.
Accomplishments
  • Certified Clinical Medical Assistant - National Healthcare Association NHA- August 2008 Received formal training in: Introduction to Health Services Management-Examine key trends and influences on healthcare services and professions to gain an overarching view of how the unique characteristics of the U.S.
  • healthcare system interrelate.
  • Health Rights and Responsibilities - Explore the legal and ethical issues of healthcare services, including legal relationships, professional liability and payer/patient issues.
  • Health Services Information Systems -Application of technology to developing and maintaining health services information systems, including hardware and software options for managing patient records, insurance and billing data.
  • Health Services Finance - Gain an understanding of the complexities of healthcare financing in the U.S.
  • through examining multiple payment sources, reimbursement systems, the challenges of financial planning in healthcare and cost trends in the healthcare sector.
  • Healthcare Policy -Political, social and economic influences on public healthcare policy in the U.S.
  • Managed Care and Health Insurance - Survey the development of health insurance products and managed care approaches to the financing and delivery of healthcare services.
Certifications
Certified Medical Assistant - 2003 *First Aid Training-11/2008&CPR Training-11/2008 *Nursing Assistant Certificate-05/07
Interests
Calvary Baptist Church 2011 Health Fair Sanofi Pasteur Community Day Event 2011 Milwaukee Health Department Senior Citizen Flu Clinic 2010
Additional Information
  • Volunteer Calvary Baptist Church 2011 Health Fair Sanofi Pasteur Community Day Event 2011 Milwaukee Health Department Senior Citizen Flu Clinic 2010
Skills
academic, administrative duties, allergies, aseptic technique, Basic, blood pressure, CNA, clerical, interpersonal, computer applications, conflict resolution, continuous improvement, copying, CPR, excellent customer service, customer service, decision making, EKGs, faxing, First Aid, immunizations, infection control, injections, instruction, Instructor, insurance, laboratory procedures, team building, leadership skills, MA, Nursing, organizational skills, Patient Care, policies, prescription refills, problem solving, progress, quality, reception, scanning, specimen collection, staff development, telephone, venipuncture, vital signs
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

76Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Milwaukee Area Technical College
  • DeVry University
  • Keller School of Graduate

Job Titles Held:

  • Medical Assistant
  • Clinical Supervisor of Good Hope Pediatrics
  • Medical Assistant Externship Coordinator/Program Chair Interim
  • Referral Specialist/Clinical Education Specialist/Medical Assistant

Degrees

  • Medical Assistant Diploma : Medical Assistant
    Nursing Assistant Certificate (CNA 2007) Milwaukee Area Technical College
    Bachelor Degree : Health Care Management
    Master MPA : Public Administration

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