Medical Assistant Resume Example

Clinical

• Took vital signs and recorded information into patients' medical records
• Prepared and sanitized patient rooms for use during exam or procedure
• Collected and prepared laboratory specimen
• Performed clerical tasks including scheduling, answering telephone enquiries, appointment notices, patient registration, greeting patients, and filling
• Performed basic point of care testing such as UA, HCG, OB dip stick, flu/strep
• Knowledge in use of Sofia, Clinitek and ID now machines
• Sterilized equipment and supplies, using an autoclave
• Maintained clinical supply inventory and cleanliness in work area
• Managed Patient appointments according to the doctor's schedule

Supervisory

• Document suspicious customers, defeated hard tags, open package items on a daily basis
• Displayed effective communication and interaction with staff of all levels
• Ensured efficient customer flow by monitoring checkout stations
• Ensured return items were handled in an orderly manner

Customer Service

• Committed to maintaining a positive attitude, delivering the highest quality of customer service
• Cooperatively worked with others to produce and deliver required work
• Answered telephone inquiries for customers both on the phone and on the sales floor regarding the status of units and other sevice issues
• Quick and efficient when called to the register to help with the line