Medical Assistant Resume Example South End Community Health Center

MEDICAL ASSISTANT

Summary

Dedicated and empathetic [Job Title] offering [Number] years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Focused [Job Title] motivated to deliver seamless and pleasant healthcare experience to patients. Lends experience over more than [Number] years overseeing aspects of patient medical testing and data processing. Proactive administrative support and accurate recordkeeping.

Dependable medical team member with [Number] years of experience in [Type] office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.

Skills

Customer service expertise
Documentation abilities
Law enforcement understanding
Consecutive interpretation proficiency
Computer skills
Collaboration
Team management

Leadership
Multitasking ability
Professional development
Compliance standards
Fluent in Spanish
Compliance

Experience

South End Community Health Center | Boston , Ma Medical Assistant 08/2019 - Current

Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Sterilized medical equipment after each procedure.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Maintained and calibrated lab instruments and equipment to streamline use.
Prepared prescription refill requests on behalf of physician to prevent lags.
Tested and repaired medical testing equipment to maintain safety and accuracy.
Maintained clean and organized work area with adequate supplies and reagents.
Communicated with patients by phone and via written correspondence.
Performed routine tests such as urine dip stick, vision and hearing tests.
Scheduled appointments for patients via phone and in person.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Selected equipment for use in ultrasound setup according to specifications of examination.

Uphams corner health center | Dorchester , MAMedical Assistant 05/2013 - 08/2019

Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Sterilized medical equipment after each procedure.
Prepared prescription refill requests on behalf of physician to prevent lags.
Assisted patients in preparation for examinations, assessing and recording vital signs.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Maintained clean and organized work area with adequate supplies and reagents.
Performed routine tests such as urine dip stick, vision and hearing tests.
Contacted pharmacies to submit and refill patients' prescriptions.
Scheduled appointments for patients via phone and in person.

Receptionist | Dorchester , Ma Raymond Tire Shop 01/2007 - 05/2013

Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Greeted visitors, assessed needs and directed to appropriate personnel.
Answered and directed incoming calls using multi-line telephone system.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Sorted incoming mail and directed to correct personnel each day.
Processed payments and updated accounts to reflect balance changes.
Rendered information to callers and drafted office emails.
Maintained daily calendars, set appointments with clients and planned daily office events.
Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Scheduled and confirmed appointments.
Prepared, compiled and filed documents as well as reports presented to various parties.

Education and Training

CNA | Cambridge , Ma Diploma in C

Brighton High School | Brighton , Ma High School Diploma05/2006

Bunker Hill Community College | Charlestown, MAAssociate of Science in Clinical Nurse Leader

Bunker Hill Community College | Charlestown, MAAssociate of Science in Clinical Nurse Leader01/2019

Medical Assistant | Brookline , Ma Diploma in Medical Assistant 09/2010

American Red Closs | Cambridge , MACNA /HHA in Health Care 05/2007

Accomplishments

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Resume Overview

Companies Worked For:

South End Community Health Center
Uphams corner health center
Receptionist

School Attended

CNA
Brighton High School
Bunker Hill Community College
Medical Assistant
American Red Closs

Job Titles Held:

Medical Assistant
Raymond Tire Shop

Degrees

Diploma in C
High School Diploma
Associate of Science in Clinical Nurse Leader
Associate of Science in Clinical Nurse Leader
Diploma in Medical Assistant
CNA /HHA in Health Care

Medical Assistant Resume Example

Resume Score: 80%

DISCLAIMER

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