Medical Assistant resume example with 18+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Patient-focused Medical Assistant with more than 18 years of experience working in front and back office in busy medical office strongly served the needs of a diverse populations. Facilitated patient satisfaction with my exceptional people skills and problem solving. Able to anticipate patient needs and address concerns.Sound skills in in various appointment scheduling software.
Skills
BLS/CPR certified
Qualified Bilingual Staff (spanish) certified
Certified Medical Assistant
Detail oriented
Adaptable
Organized and knows how to prioritize
Efficient and reliable team player
Neat and professional appearance
Front office duties such as answering calls, scheduling, and confirming appointments
Knowledge in scheduling system PARRS (DOS system) and Epic
Type 35 wpm
Dedication and integrity to contribute to the success of the organization
Positive attitude with a sense of humor
PC knowledge in MS office applications such as Word,Excel and Outlook
Work History
02/2020 to CurrentMedical AssistantThe Arc Of Steuben | Hornell, NY,
Sanitize, restock and organize exam rooms and medical equipment
Explain procedures to patients to reduce anxieties and increase patient cooperation
Make appointments in Mainframe/Health Connect, data entry and answer phones
Set up and assist in procedures such as Colposcopies, Leeps, and Endometrial biopsies
Assist in routine womens exams
Collect histories, vitals and current complaints via patient interviews
Sanitize instruments
Collect and prepare specimens for lab
Assist physicians in follow-up of care through secure messaging
09/2005 to 10/2019Medical AssistantThe Arc Of Steuben | Wellsville, NY,
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
Obtained client medical history, including medication information, symptoms and allergies
Reported any unusual or urgent circumstances in patients’ condition or environment immediately to nurse/doctor
Explained procedures to patients to reduce anxieties and increase patient cooperation
Assisted with routine checks and diagnostic testing by collecting and processing specimens
Implemented care and efficiency improvements to support and enhance office operations
Collected and documented patient medical information such as blood pressure and weight
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
Attended required training, education and meetings
Booked 19 patient appointments per 20 minutes
Submitted prescriptions to pharmacy via phone, fax or web
Offered age-appropriate patient care before, during and after exams
Sanitized, restocked and organized exam rooms and medical equipment
03/2003 to 08/2005Medical AssistantThe Arc Of Steuben | Wayland, NY,
Tested and recorded blood glucose levels
Ensured collection of lab specimens by appropriate lab courier
Performed clerical duties, such as word processing, data entry, answering phones and filing
Prepared patients for pap smears, electrocardiograms, suture removal and dressing changes
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
Prepared urine and stool lab specimens for diagnostic evaluation
Collected histories, vitals and current chief complaints via patient interviews
Updated inventory, expiration and vaccine logs to maintain current tracking documentation
09/2001 to 09/2002Medical AssistantThe Arc Of Steuben | Bath, NY,
Collected histories, vitals and current chief complaints via patient interviews
Maintained detailed records of test results by entering data and patient information into chart
Offered age-appropriate patient care before, during and after exams
Measured patient spirometry and pulse oximetry
Administered vaccines and recorded in medical record and vaccination card
Performed hearing tests, snellen test and ear lavages
Tested and recorded blood glucose levels
Prepared and assisted with pap smears, Colonoscopies and minor surgeries
Assisted physicians in follow-through of care
Processed referrals and submitted to appropriate department
Education
Expected in 2001Certificate | Medical AssistingBoston Reed, Stockton, CA, GPA:
Expected in 2000High School Diploma | Endeavor High School, Ceres, CA, GPA:
Expected in 06/2019Certificate | California Certifying Board For Medical Assistants, CA, GPA:
Certifications
CPR/BLS certified 10/19-10/21
Safety Training Seminars/American Heart Association
Certified Medical Assistant 6/19-6/24
California Certifying Board for Medical Assistants, INC.
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Resume Overview
School Attended
Boston Reed
Endeavor High School
California Certifying Board For Medical Assistants