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Medical Assistant Resume Example

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MEDICAL ASSISTANT
Professional Summary

Patient-focused Medical Assistant with more than 18 years of experience working in front and back office in busy medical office strongly served the needs of a diverse populations. Facilitated patient satisfaction with my exceptional people skills and problem solving. Able to anticipate patient needs and address concerns.Sound skills in in various appointment scheduling software.

Skills
  • BLS/CPR certified
  • Qualified Bilingual Staff (spanish) certified
  • Certified Medical Assistant
  • Detail oriented
  • Adaptable
  • Organized and knows how to prioritize
  • Efficient and reliable team player
  • Neat and professional appearance
  • Front office duties such as answering calls, scheduling, and confirming appointments
  • Knowledge in scheduling system PARRS (DOS system) and Epic
  • Type 35 wpm
  • Dedication and integrity to contribute to the success of the organization
  • Positive attitude with a sense of humor
  • PC knowledge in MS office applications such as Word,Excel and Outlook
Work History
Kaiser PermanenteMedical Assistant | Redwood City, CA | February 2020 - Current
  • Sanitize, restock and organize exam rooms and medical equipment
  • Explain procedures to patients to reduce anxieties and increase patient cooperation
  • Make appointments in Mainframe/Health Connect, data entry and answer phones
  • Set up and assist in procedures such as Colposcopies, Leeps, and Endometrial biopsies
  • Assist in routine womens exams
  • Collect histories, vitals and current complaints via patient interviews
  • Sanitize instruments
  • Collect and prepare specimens for lab
  • Assist physicians in follow-up of care through secure messaging
Alameda Health SystemMedical Assistant | Hayward, CA | September 2005 - October 2019
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Obtained client medical history, including medication information, symptoms and allergies
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to nurse/doctor
  • Explained procedures to patients to reduce anxieties and increase patient cooperation
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Implemented care and efficiency improvements to support and enhance office operations
  • Collected and documented patient medical information such as blood pressure and weight
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
  • Attended required training, education and meetings
  • Booked 19 patient appointments per 20 minutes
  • Submitted prescriptions to pharmacy via phone, fax or web
  • Offered age-appropriate patient care before, during and after exams
  • Sanitized, restocked and organized exam rooms and medical equipment
Axis Community HealthMedical Assistant | Pleasanton, CA | March 2003 - August 2005
  • Tested and recorded blood glucose levels
  • Ensured collection of lab specimens by appropriate lab courier
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Prepared patients for pap smears, electrocardiograms, suture removal and dressing changes
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
  • Prepared urine and stool lab specimens for diagnostic evaluation
  • Collected histories, vitals and current chief complaints via patient interviews
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation
La Clinica De La RazaMedical Assistant | Oakland, CA | September 2001 - September 2002
  • Collected histories, vitals and current chief complaints via patient interviews
  • Maintained detailed records of test results by entering data and patient information into chart
  • Offered age-appropriate patient carebefore, during and after exams
  • Measured patient spirometry and pulse oximetry
  • Administered vaccines and recorded in medical record and vaccination card
  • Performed hearing tests, snellen test and ear lavages
  • Tested and recorded blood glucose levels
  • Prepared and assisted with pap smears, Colonoscopies and minor surgeries
  • Assisted physicians in follow-through of care
  • Processed referrals and submitted to appropriate department
Education
CertificateMedical AssistingBoston ReedStockton, CA, 2001
High School DiplomaEndeavor High SchoolCeres, CA, 2000
CertificateCalifornia Certifying Board For Medical AssistantsCA, June 2019
Certifications
  • CPR/BLS certified 10/19-10/21

Safety Training Seminars/American Heart Association

  • Certified Medical Assistant 6/19-6/24

California Certifying Board for Medical Assistants, INC.

  • Qualified Bilingual Staff Certification(level1) 10/15 -present

Kaiser Permanente QBS Training Program/Alameda Health System

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Resume Overview

Companies Worked For:

  • Kaiser Permanente
  • Alameda Health System
  • Axis Community Health
  • La Clinica De La Raza

School Attended

  • Boston Reed
  • Endeavor High School
  • California Certifying Board For Medical Assistants

Job Titles Held:

  • Medical Assistant

Degrees

  • Certificate Medical Assisting
    High School Diploma
    Certificate

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