Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 9+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.
Skills
Infection control procedures
Patient relations
Records Management
Patient Care and Safety
Medical terminology knowledge
HIPAA
Calm and level-headed under duress
Quick problem solver
Experience
Medical Assistant, 04/2021 - Current Apollo Medical Holdings, Inc. – Monterey Park, CA,
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Scheduled appointments for patients via phone and in person.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Organized charts, documents and supplies to maintain team productivity.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Measured patient peak flows to improve workflow efficiency.
Contributed to office operations by triaging patients by severity of medical complaint.
Daycare Teacher, 01/2021 - 05/2021 Nebraska Medical Center – Bellevue, NE,
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Taught children foundational skills such as colors, shapes and letters.
Monitored children's play activities to identify additional learning opportunities or behavioral issues.
Led reading classes for preschool-aged children to build foundational knowledge.
Sparked creativity and imagination by helping children discover new things each day.
Read stories to children and taught painting, drawing and crafts.
Organized and led activities to promote physical, mental and social development.
Communicated with children's parents and guardians about daily activities, behaviors and problems.
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