medical assistant resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment. Reliable Medical Support professional with 11 years of experience in medical environment. Expertly assist with office operations and physician support by gathering patient information, enthusiastic and team player.

  • Medical office administration
  • EMR / EHR
  • Insurance claims
  • Simple Dressings
  • Patient Assessments
  • OB/GYN procedures
  • CPR
  • Prioritizing stat orders
  • Adaptable
  • Phlebotomy
  • Compassionate
  • Direct Patient Care
  • Assisting with physical exams
Work History
05/2015 to Current
Medical Assistant Electric Boat Honolulu, HI,
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Oriented and trained new staff on proper procedures and policies.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Documented all maintenance and repairs in timely fashion.
  • Attended required training, education and meetings.
  • Participated in Continuous Quality Improvement (CQI) activities.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Participates in quality audit for psychotropic medication consent.
  • Leads collaboration upheld flexibility by supporting multiple clinical duties between subspecialty and primary care clinic.
  • Supports with scheduling and registration to facilitate patient experience.
  • Recently assisted with job duties in the inpatient facility due to the pandemic.
01/2009 to 03/2009
Medical Assistant Extern Us Oncology, Inc. Hazel Crest, IL,
  • Performed clerical duties, such as word processing, data entry, answering phones, and filing.
  • Collected histories, vitals, and current complaints via patient interviews.
  • Prepared blood, urine, stool, and sputum lab specimens for diagnostic evaluation.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to the doctor.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Phlebotomist, Drew blood, venipuncture, butterfly, dermal punctures.
  • Label and collected blood samples in a safe, sanitary manner for laboratory analysis.
07/2013 to 06/2014
Medical Assistant Supervisor Actionlink Oceanside, CA,
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Oriented and trained new staff on proper procedures and policies.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Revised and processed EOB claims.
  • Renewed all medical licenses.
  • Supervised medical assistants, front desk coordinators, and Physician assistants.
  • Obtained insurance preauthorization.
  • Reviewed Insurance Eligibility and Benefits.
  • Maintained vaccine inventory with NJIIS.
09/2005 to 12/2007
Retail Sales Assistant Payless ShoeSource City, STATE,
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
Expected in
No Degree: Medical Assistant
Eastern International College - Jersey City, NJ
Expected in 06/2004
: High School Diploma
Barringer Arts High School - Newark, NJ
Expected in 07/2021
Bachelor of Science: Health Administration
Walden University - Minneapolis, MN

Certified phlebotomy Technician (C.P.T)

Certified CPR Adults and pediatric (C.P.R)

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Resume Overview

School Attended

  • Eastern International College
  • Barringer Arts High School
  • Walden University

Job Titles Held:

  • Medical Assistant
  • Medical Assistant Extern
  • Medical Assistant Supervisor
  • Retail Sales Assistant


  • No Degree
  • Bachelor of Science

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