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medical assistant neurology resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated Medical Office Assistant with 15 years of industry experience. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. Detailed understanding of protocols governing medical test preparation and documentation.

Skills
  • Medical terminology knowledge
  • Medical Administration
  • Patient scheduling
  • Conflict resolution abilities
  • Charting expertise
  • Analytical decision-making skills
  • HIPAA compliance
  • Detail-oriented
  • Electrocardiography (EKG)
  • Venipuncture and phlebotomy
  • Fluent in Tagalog Language
  • Knowledge with ICD 10 and CPT coding
  • Certified in Basic Life Support
  • Specimens collection and processing
Education and Training
Allied Business Schools, Inc. Laguna Hills, CA, Expected in Associate of Science : Medical Billing Specialist - GPA :
Long Beach City College Long Beach, CA Expected in Certification : Medical Assistant-Administrative And Clinical - GPA :
Certified For Adult/Child/Baby First Aide/CPR/AED , Expected in : - GPA :
Experience
Trinity Health Corporation - Medical Office Assistant
Albany, NY, 10/2020 - 10/2022
  • Scheduled appointments for patients via phone and in person.
  • Arranged hospital admissions for patients as required.
  • Booked surgeries according to physician volume.
  • Conveyed information to patients about arrival times and preoperative procedures.
  • Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
  • Requested prior authorization for surgical procedure and check eligibilities and copayment.
  • Managed patient check-in and check-out procedures and processed payments.
  • Distributed treatment and procedural information to patients.
  • Scheduled follow-up appointments as designated by physician.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Assisted physicians by preparing patients for testing including EKGs.
  • Trained to work in the laboratory. Completed training how to operate Cepheid Gene Xpert, Xpert SARS-COV 2 and Xpert CT/NG testing machine.
  • Collecting sample for COVID PCR and Rapid Antigen test.
  • Performed testing for COVID PCR and COVID-19 Rapid Antigen test.
  • Submit a daily COVID-19 test results to the Southern Nevada Health District.
  • Completed a CEU's for Moderna COVID-19 Vaccine.
  • Trained how to work with ORCHARD laboratory software.
  • Administered Flu shots and other vaccination.
  • Performed PPD implant and PPD reading.
  • Participate in the Flu Clinic and administered Flu shot.
  • Worked at the front lobby table and screen visitors for covid9 symptoms,
  • Check medical supplies for expiration dates and record changes.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Perform other duties as requested.
Chesapeake Regional Medical Group - Medical Assistant/ Neurology
City, STATE, 07/2011 - 02/2020

Conducted patient interviews to gather health history, vital signs and information

about current medical issues.

Prepared patient for Nerve Conducting test (EMG).

Assisted physicians by preparing patient for procedure, including skin biopsy,

phlebotomy and BOTOX injection.

Performed mini-mental study test (MMST).

Scheduled patient for diagnostic test (MRI, CT SCAN, ULTRA SOUND).

Prep patient chart, requested for medical records required for the visit.

Requested insurance eligibility and prior authorization.
Scanned medical records into the Athena and Epic software.
Prepared prescription refill requests on behalf of physician.

Acted as liaison between physician and patient, answering questions and

delivering test results.

Assisted with the completion of appropriate forms like DMV, Disability, Work

Excuse and FMLA form.

Responsible for ordering all medical supplies including drugs and keeping track of

all inventories.
Identified and resolved daily department issues and concern and escalate to

supervisor when necessary.

Kept a log and maintained maintenance records for all equipments in the office.

Function as the department mentor, trainer and resource by orienting new

employees.

Participated in quality improvement projects.

Participated regularly in skills competency evaluations.

Tidewater Pediatric - Medical Assistant/
City, STATE, 11/2009 - 10/2010

Collected blood pressure, temperature, weight and height.
Administered childhood immunizations according to CDC recommendation and

patient need.
Performed routine test including urine dipstick, vision test, hearing test, strep test

and finger stick.
Tracked and managed inventory for all vaccination and medication.
Sterilized medical equipment after each procedure.
Maintained a clean and organized work area with adequate supplies and reagents.
Scheduled surgeries by making arrangements with the surgical center.
Handled all delegated tasks, including front office .

Virginia Oncology Inc. - Laboratory Assistant /
City, STATE, 07/2007 - 12/2008

Prepared blood-collecting equipment to draw blood and safely store and transport

samples.

Assisted the head nurse with intravenous IV and preparing the patient for

chemotherapy.
Performed Stat and routine (CBC) test and collect urine sample for testing.
Processed requisition form and prepared specimen for outside laboratory testing.
Sterilized medical equipment and maintained an organized and clean workspace.
Maintained laboratory equipment and troubleshoot problem with the hematology

analyzer machine.
Managed and ordered all medical supplies.
Adhered to all safety and infection control precaution and regulation.

Organized and categorized 6 years of records and logs necessary to pass CLIA

inspection.
Reported safety hazards to supervisor, removing risk and promoting a safe work

place.

Received a certificate from Beckman Coulter for AC*T Diff2 Key Operator Training.
Completed and receive certification for professional acknowledgement for

Continuing education (P.A.C.E.)

Integrated Dermatology Of Tidewater - Dermatology Medical Assistant/
City, STATE, 01/2006 - 06/2007

Assisted Physician with the removal of Basal and Squamous Cell Skin Cancer.

Assisted Physician with minor procedure like mole and skin tag removal and

cryotherapy procedure.

Assisted Physician with BOTOX injection and administered flu vaccine.

Prepared patient for skin allergy test and performed suture removal.

Educated patient and gave post-procedure instruction.

Prepared treatment rooms, including cleaning surfaces and restocking supplies.

Monitored samples of medication and kept an accurate inventory.

Faxed prescription refill to pharmacy.

Requested prior authorization for medication when needed.

Responded to patient messages.

Prepared requisition form and tissue samples and arranged for pick up.

Accomplishments
Claire

Volunteer at UNLV Student Union Center to administer Covid Vaccination. Also at the post vaccination room to monitor patient for any adverse reaction.

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Resume Overview

School Attended

  • Allied Business Schools, Inc.
  • Long Beach City College
  • Certified For Adult/Child/Baby First Aide/CPR/AED

Job Titles Held:

  • Medical Office Assistant
  • Medical Assistant/ Neurology
  • Medical Assistant/
  • Laboratory Assistant /
  • Dermatology Medical Assistant/

Degrees

  • Associate of Science
  • Certification

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