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Medical Appointment Scheduler Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Keep medical office operations smooth and efficient by organizing files, scheduling appointments and assisting patients. Background includes working in high paced and high pressure settings, to handle all provider and patient needs. Good interpersonal and communication skills.

Skills
  • EKG set up and monitoring
  • Team management and supervision
  • Conversant in Spanish
  • Patient scheduling
  • Vital sign monitors
  • Quick problem solver
  • Calm and level-headed under duress
  • Data entry
  • Conflict resolution abilities
  • Wound care and irrigation
  • Understands medical procedures
  • Documentation procedures expert
  • Professional bedside manner
  • Inventory and supply management
  • HIPAA compliance
  • Charting expertise
Experience
12/2019 to Current
Medical Appointment Scheduler Elwyn Shillington, PA,
  • Addressed, documented, and responded to incoming and outgoing calls and correspondence.
  • Interviewed patients to collect medical information and insurance details.
  • Called patients to schedule yearly appointments, consistently double-checking information and availability.
  • Updated patient financial information to ensure accuracy.
  • Answered over 50 average daily phone calls to schedule appointments and address patient inquiries.
  • Data entry
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy ophthalmologist office with numerous providers.
02/2019 to 10/2019
Medical Assistant University Of Minnesota Physicians Brooklyn Center, MN,
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Assessed, documented and monitored vital signs for more than 75 patients per day.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Administered rapid tests such as flu and strep to help clinical staff assess conditions.
  • Recorded vital signs and medical history for over 75 patients each day.
  • Trained patients on how to properly operate medical equipment.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Reviewed treatment sheets for completeness and accuracy.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Contacted pharmacies to submit and refill patients' prescriptions.
05/2012 to 02/2019
Medical Assistant University Of Minnesota Physicians Wyoming, MN,
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Assisted in and prepared patients for Nuclear stress tests and TMT's
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Recorded vital signs and medical history for 20 patients each day.
  • Trained patients on how to properly operate medical equipment.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Positioned patients for optimal comfort before procedures.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Monitored patient hemodynamic status during procedures using electrocardiograms.
  • Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
Education and Training
Expected in 06/2006
Certificate: Medical Assisting
NIT - Houston Tx,
GPA:
Expected in 06/2004
High School Diploma:
Robert E. Lee High School - Houston, TX,
GPA:

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Resume Overview

School Attended
  • NIT
  • Robert E. Lee High School
Job Titles Held:
  • Medical Appointment Scheduler
  • Medical Assistant
  • Medical Assistant
Degrees
  • Certificate
  • High School Diploma

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