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medical affairs scheduler coordinator resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in both the clinical and administrative aspects of a healthcare setting. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Organization and Time Management
  • Software Applications
  • Data Entry Software
  • Critical Thinking
  • EMR Systems
  • Staff Leadership
  • Mail Systems
  • Training Procedures
  • Patient Admission
  • Team Member Development
  • Teamwork and Collaboration
  • Employee Timesheet Processing
Work History
08/2017 to Current Medical Affairs Scheduler & Coordinator Regions Hospital | Oakdale, MN,
  • Scheduling of monthly staff clinicians coverage inclusive of PTO, CME, Saturday coverage and on on-call schedule coverage
  • Assist in coordination and scheduling of clinician training for prenatal, HIV, IUD and pediatric services as part of onboarding
  • Coordinate continuous, internal and external, education training for staff clinicians
  • Assist Medical Affairs Operations Manager with on-boarding of new clinicians
  • Provide scheduling support related to orientation of all new medical affairs employees
  • Communicate with providers to confirm preferred schedules
  • Provide ongoing office and staff support for Department of Medical Affairs
  • Perform other related duties as assigned
  • Assist with payroll approval and timecard adjustments for staff clinicians
  • Point of contact for clinician call outs
  • Updates and maintains over 50clinician staff schedules via eCW, Ability SmartForce, MAP Communications, and company portal
  • Coordinates with center leadership teams regarding clinician schedules
  • Improved operations through consistent hard work and dedication
  • Exceeded goals through effective task prioritization and great work ethic
  • Learned new skills and applied to daily tasks to improve efficiency and productivity
  • Carry out day-to-day duties accurately and efficiently
  • Participate in team-building activities to enhance working relationships
  • Demonstrate respect, friendliness and willingness to help wherever needed
06/2014 to 08/2017 Senior Medical Assistant Clearway Pain Solutions Institute | Stevensville, MD,
  • Took advantage of opportunities for continuing education and performance improvement activities
  • Trained and supervised new and seasoned medical assistants
  • Determined medical assistants training needs to produce continuous development plan
  • Triaged over 100 patients daily
  • Prepared medications as directed by physicians
  • Collected, labeled and transported all laboratory specimens
  • Monitored supply levels and submitted weekly replenishment orders
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
  • Verified appropriate lab couriers picked up collected lab specimens
  • Prepared patients for X-rays, electrocardiograms, blood draws, suture removal and dressing changes
12/2013 to 06/2014 Medical Assistant CityMD Urgent Care | City, STATE,
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations
  • Monitored expiration of medical supplies and medications
  • Performed electrocardiograms and phlebotomy in accordance with provider orders
  • Collected and documented over 50 patients blood pressure, temperature, height and weight daily
  • Collected, labeled and transported all laboratory specimens
  • Monitored supply levels and submitted weekly replenishment orders
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Sanitized, restocked and organized exam rooms and medical equipment
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
  • Verified appropriate lab couriers picked up collected lab specimens
    Prepared patients for X-rays, electrocardiograms, blood draws, suture removal and dressing changes
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, and butterfly needles
  • Obtained blood specimens by performing venipunctures and finger sticks 25 times per day
08/2013 to 11/2013 Phlebotomy Intern Jacobi Medical Center | City, STATE,
  • Performed venipunctures for geriatric, adult and pediatric patients
  • Collected, labeled, processed and transported all blood specimens to laboratory
  • Prepared, processed and stored patient specimens and samples
  • Performed other duties as assigned
  • Collected blood samples from veins using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles
  • Stocked phlebotomy cart or carrier with appropriate supplies
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation
  • Centrifuged blood samples as outlined in clinical protocols
  • Obtained blood specimens by performing venipunctures and finger sticks 50 times per day
Education
Expected in 02/2027 to to Bachelor of Science | Business Administration Healthcare Management Western Governors University, Online, GPA:
Expected in 10/2013 to to Medical Assistant Certificate | SUNY Bronx Educational Opportunity Center, Bronx, NY, GPA:
Expected in 06/2001 to to HS Diploma | Richard R Green High School, New York, NY, GPA:

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Resume Overview

School Attended

  • Western Governors University
  • SUNY Bronx Educational Opportunity Center
  • Richard R Green High School

Job Titles Held:

  • Medical Affairs Scheduler & Coordinator
  • Senior Medical Assistant
  • Medical Assistant
  • Phlebotomy Intern

Degrees

  • Bachelor of Science
  • Medical Assistant Certificate
  • HS Diploma

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