Licensed Medical Aesthetician and Laser Specialist. Highly skilled and certified in more than 6 cosmetic lasers and various aesthetic modalities.
Sales, marketing and customer service expert who identifies customer needs and delivers solutions to problems.
License and Certifications
NC Licensed Esthetician
Laser (Alma and Syneron-Candela) and Advanced Aesthetic Certifications
Pixel Micro PlasmaMatrix IR
IPL FotoFacialVelaShape II
Laser Hair Removal JuvaShape
Medical AestheticsAdvanced Chemical Peels
Fractional skin resurfacing
Laser hair reduction
810 Diode laser wrinkle reduction
Scar revision and stretch mark reduction
Laser theory and safety
IPL PhotoFacial RF, Elos Technology
Collagen Induction Therapy/Needling
RF skin tightening
Advanced chemical peels
In-depth patient consult for surgical and non-surgical procedures
Cellulite and circumferential reduction treatments
Vascular and epidermal lesion removal
Outstanding patient care
Strong clinical judgment
Direct mail campaigns and marketing
Social media, event planning, website design
Strong sales closer
Excellent communication and client/patient retention
Effective educator, trainer and motivational speaker
Medical Aesthetician and Laser SpecialistApr 2013 to Current Owner; Best Impressions Med Spa & Laser － Greensboro, NC
Manage daily operations of Medical Spa, working closely with Medical Director in a cosmetic surgery practice
Consult with clients to determine their needs and develop customized treatment plans based on information inferred from initial interview, skin analysis and examination of health history
Collaborate with Medical Director on individual patient issues and/or surgical or dermal filler/botox alternatives
Execute medical laser, skin resurfacing, chemical and other aesthetic procedures including waxing, tinting, lash extensions, etc
Educate, sale and schedule procedures
Vastly improve appearance of clients' skin through non-surgical processes.
Enforce safety procedures in accordance with best practice guidelines, policies and government regulations
Responsible for all marketing, social media, promotions, inventory, customized protocol development, written waivers and accounts receivable/payable
Patient care; accompany patients from non-surgical to surgical consults to surgery when requested
Sales Account Manager and EducatorFeb 2012 to Apr 2013 Lira Clinical and Lycogel Camouflage － NC
Implemented and evolved high-impact strategies to target new business opportunities.
Grew sales, managed and serviced accounts across North Carolina, calling on Plastic Surgeons, Dermatologist, PA's, and Aestheticians within Medical Spas, Laser Clinics and Medical Offices.
Created an official company page on Facebook to facilitate interaction with customers.
Mastered product knowledge and training programs for clinical retail and resurfacing lines.
Planned and executed training for students and professionals on ingredients and technology as they relate to skincare, offering CE Hours and Certification.
Taught and navigated the Aesthetic Professional to safe corrective results with various resurfacing methods, using Fitzpatrick Scale, Glogau Classification and Skin Analysis.
Demonstrated and trained on practical use of Skin Resurfacing solutions to Physicians and Medical Staff.
AestheticianJun 2010 to Feb 2012 Independent Aesthetician － High Point, NC
Extraordinary customer satisfaction in performance of professional and comprehensive aesthetic-related services as an independent contractor.
Unique services in Make-up Artistry for fashion models; commissions by morgues and mortuaries for posthumous cosmetic work; occasional pro-bono/volunteer/community outreach services.
Lead AestheticianSep 2009 to Apr 2010 Light as a Feather Day Spa & Wellness － Oak Ridge, NC
Performed aesthetic related services according to company protocols.
Enhanced company reputation by partnering with local companies for special events/networking/marketing and education.
Insured repeat business by developing client specific skin treatments based upon in depth client consultations and analysis.
Accurately maintained inventory and recorded department needs.
Demonstrated expertise in writing protocols, product introduction and continuing education of staff.
Managed resources and time effectively while conveying a positive image to the public.
Consistently asked to engage in marketing strategies, thereby partnering with community business leaders to plan and co-host special events and promotions.
Promoted practice by designing, developing and delivering special skin care clinics to educate the public.
NC Approved Internship for Professional EstheticsJun 2007 to Aug 2007 Piedmont Plastic Surgery － High Point, NC
Management accolades for design and marketing of a multi-vendor special event.
Training included observation of various cosmetic procedures, medical and surgical care of patients undergoing cosmetic surgery and assisted in client preparation for laser and chemical treatments.
Worked closely with Aestheticians, Surgeon, and Nurses in observing various cosmetic procedures, medical and surgical care of patients undergoing cosmetic surgery.
Independent Sales ProfessionalMar 1995 to Jul 2009 Piedmont School Sales － High Point, NC
50% increase in organizational profits with development of incentive programs and outstanding motivational presentations to large audiences (200-1000 in attendance).
Build leads and accounts from scratch by consistently making 10-15 cold calls per day.
Develop, participate and present various incentive programs and contests designed to motivate sales team and support achievement of sales goals.
Consistently met and exceed sales goals by 20%.
Plan, lead and motivate sales team to achieve sales goals.
Implement marketing strategies to grow customer base.
President/Owner/SalesFeb 1987 to Nov 1995 Impressions Fund Raising － NC
Grew company profits by 25 to 35% consecutively per year with persuasive presentations, speaking engagements, organized programs, campaigns, and materials, over achieving client goals.
Increased efficiency by accurately forecasting sales and inventory control
Trained, motivated and managed sales
Exhibited at trade shows and special events.
Managed warehouse staff, operations, accounts receivable/payable, product selection and ordering.
Territory Sales Account ManagerMay 1983 to Nov 1986 Simplex － NC
Identified prospective customers using lead generating methods and performing an average 15 cold calls per day.
Recognized consistently at yearly "President's Club" as top 10% among corporate sales producers nationally.
Exceeded sales quota by at least 20% annually by preparing and delivering tech-savvy presentations to end users and decision makers.
Gained client confidence through customized human resource technology solutions via in-depth client needs assessment, comprehensive training, and "zero fail rate" when called upon to troubleshoot hardware and software issues.
Managed multiple projects from point of sale through final programming, installation and customer training, working closely with Corporate IT and local technicians to insure smooth installation.
Corporate accolades for closing first-ever international account ~ earning point-person status for Product installation management, programming interface and training on international accounts.
Education and Training
Lasers and Laser Theory2015MD Images － Greensboro, NC
Syneron-Candella, Alma Lasers:
Pixel MicroPlasma Fractional Resurfacing
Soprano XL Hair Removal
VelaShape II Skin Tightening and Cellulite Reduction