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media operations manager resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Executive Summary

Enthusiastic; self-motivated individual who has 11 years of pharmaceutical experience as a Manufacturing Technician and as an Operations Manager. Knowledgeable and highly skilled in executing aseptic techniques and the solid dose process. Strengths are people management, leadership, driving results, collaborating with others, and adhering while enforcing Good Manufacturing Practices (GMPs). Lead compliance walk-throughs Hard working and self-motivated Proficient in root cause analysis Deadline-driven Proficient in human error prevention Proficient in LIMS/Handel, Pas-X, and techniques Delta V Conducts safety walks Exceptional organizational skills Strong leadership abilities Extremely quick learner Inventory management (SAP)

Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education
Wake Technical Community College , NC Expected in 2008 Bio-Works : - GPA :
, Expected in Certificate in Biotechnology and Aseptic Technique : - GPA :
Livingstone College , NC Expected in 2005 Bachelor of Science : Business Marketing, Financing, and Business Administration - GPA : Business Marketing, Financing, and Business Administration
Experience
Vmly&R - Media Operations Manager
Frisco, TX, 11/2013 - Current
  • Responsible for 21 technicians whose job roles expands over three areas of production.
  • Thaw, Media Filtration, and Cell Propagation).
  • Responsible for investigating deviations and finding root cause while implementing corrective actions to prevent the deviation from reoccurring.
  • Review and closeout shop floor batch records by verifying correct documentation, approving comments, and reconciling the Bill of Materials.
  • Recruit and interview qualified applicants, assist in developing technicians, provide resources, and guidance while establishing a work culture of safety, compliance, teamwork, and standardization.
  • Plan, coordinate and assign manpower to meet aggressive production schedules.
  • Address all personnel issues promptly and professionally.
  • Capture and communicate key processing indicators (KPIs) along with critical processing parameters (CPPs).
Merck & Co., Inc. - VBF Virus Operations Manager
Valencia, CA, 02/2012 - 11/2013
  • Managed 41 employees on shift while driving team through a production startup of 1 lot every 2 weeks to a production run rate of 2.33 lots per week.
  • Assisted both the Technology group and Quality group with implementing playbook standardization that supported shop floor execution based on time sensitive processing and a production ramp rate from 2.33 lots per week to 4.67 lots per week.
  • Responsible for investigating deviations and finding root cause while implementing corrective actions to prevent the deviation from reoccurring.
  • Closeout shop floor batch records by verifying correct documentation, approving comments, and reconciling the Bill of Materials.
  • Responsible for interviewing qualified applicants, assist in developing technicians, provide resources, and guidance while establishing a work culture of safety, compliance, teamwork, and standardization.
  • Investigated and implement ideas for quality improvement, increased productivity and cost reduction.
  • Led tier meetings, updated on coming shift of previous shift's successes and challenges.
Merck, Sharp, And Dohme - Bio-Process Technician
City, STATE, 01/1 - 01/1
  • Responsible for manufacturing the Varicella vaccine utilizing aseptic techniques in a clean room environment utilizing robots and automated equipment.
  • The entire process is considered closed processing to ensure sterility of the vaccine.
  • Documented manufacturing procedure using Pas-X electronic batch record.
  • Created, modified, and performed manufacturing procedures.
  • Authored and edited SOPs.
  • Led and participated in several process improvement projects ranging from environmental monitoring, shop floor execution, cycle times, aseptic techniques, and equipment reliability.
  • Monitored processing room environment for foreign particulates using Environmental Monitoring (EM) equipment and software.
  • Mastered the entire Virus inoculation process.
  • Recognized as a Subject Matter Expert.
- Manufacturing Operator GlaxoSmithKilne
City, STATE, -
  • Operated Servo/Ackley printer, Lodige, and Aqueous equipment producing tablets using the solid dose method.
  • Executed goods receipt and material transfer in SAP for materials used throughout the process.
  • Documented data and steps of execution on paper batch record while following all Good Documentation Procedures (GDP) guidelines.
  • Participated in a project to improve cycle times for the Servo/Ackley printer.
  • Successfully reduced the setup and breakdown time of the printer by 1 hour and 45 minutes, a 40% decrease in cycle time.
  • Trained new technicians on various facets of the solid dose processes.
  • Considered a Subject Matter Expert on the Servo/Ackley printer and Lodige granulation.
Accomplishments
  • Reduced VBF Cell/Media D-shift's human error rate from the 1st quarter of 2014 to the 1st quarter of 2015 by 95%.
  • Team generated 142 human error Quality Notifications (QNs) in 2013.
  • I took over the shift 1st quarter of 2014 and the team generated 57 human error Quality Notifications (QNs) in 2014.
  • As of the 3rd quarter of 2015, D-shift has generated 9 human error Quality Notifications (QNs).
  • Successfully completed my Lean Six Sigma Yellow Belt certification 2nd quarter of 2011.
  • The project was the implementation of shop floor signage for all processing rooms in the Virus core.
  • Revised the Standard Operation Procedure (SOPs) and ensured training on the new shop floor signs was cascaded to all team members.
  • Lead a kaizen that helped reduced Time out of Refrigeration (TOR) tags documentation errors by 98%.
  • Discovered the SOP was not updated to give guidance on how to utilize an additional 2 to 8 cold storage freezer in the Virus core.
  • The SOP was updated to give technicians guidance on how and when to document the start and end of TOR while transferring raw materials into the Virus core from the Kanban area.
  • Cascaded a power point to all the Operations Mangers, requested that their teams get trained on the new information, established a due date for completion of the training, and had all technicians sign a training record for proof of completion of the training.
Skills
aseptic techniques, Aseptic Technique, Biotechnology, cost reduction, Documentation, driving, Materials, meetings, Works, personnel, printer, processes, process improvement, producing, Quality, quality improvement, reconciling, safety, SAP, teamwork, vaccine

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Resume Overview

School Attended

  • Wake Technical Community College
  • Livingstone College

Job Titles Held:

  • Media Operations Manager
  • VBF Virus Operations Manager
  • Bio-Process Technician
  • Manufacturing Operator GlaxoSmithKilne

Degrees

  • Bio-Works
  • Certificate in Biotechnology and Aseptic Technique
  • Bachelor of Science

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