Accomplished and energetic Medical Assistant with a solid history of achievement in
Healthcare. Motivated leader with strong organizational and prioritization abilities. Areas of
expertise include patient care, organization and administrative duties.
Committed team player
Efficient and reliable team player
Companionship and emotional support
Dementia and Alzheimer's knowledge
CPR/First Aid certified
Med Passer/ Caregiver, 03/2016 to 06/2016 Shelby Manor – Shelby Township, MI
Assist clients in their activities of daily living such as
toileting, bathing and grooming
Make beds on daily basis and change linen as often as required
Engage clients in physical and mental exercises prescribed by
Escort clients on appointments with hair dressers and physical
Provide companionship on a daily basis by lending an ear or a
shoulder to lean on
Prepare food or oversee the preparation of food to ensure that
hygiene standards are met and that doctors' orders are being followed
Arrange medicines to be taken on schedule by providing
appropriate reminders or administering medication only upon doctor's orders
Observe elderly for signs of deterioration or concern and
report them to the family or doctor on an immediate basis
Maintain record of ward's activities, behavior and symptoms for
Tested and recorded blood glucose levels.
Responded appropriately to the physical, emotional and
needs of patients.
Changed sterile dressings.
Scheduled and accompanied clients to medical appointments.
Customer Service Rep, 10/2014 to 03/2015 Blue Cross Blue Shield Allegra Direct – Detroit, MI
Confer with customers by telephone or in person to provide information about products
or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries,
complaints, or comments, as well as actions taken.
Review insurance policy terms to determine whether a particular loss is covered by
Check to ensure that appropriate changes were made to resolve customers' problems.
Maintained accurate records of patient care, condition, progress and concerns.
Medical Assistant, 03/2012 to 02/2014 Patient Support Services – Southfield, MI
Attends to all resident personal hygiene and personal care needs, including but not
limited to grooming, hygiene, dining and nutritional, mobility, elimination, psychosocial
and safety needs.
Organizes all supplies necessary to complete the tasks.
Supports residents in self care,
and provides care as necessary for those unable to care for their own needs.
universal precautions, proper infection control, sanitation and safety standards of
practice in all work and activities
Provides restorative therapy under the leadership of therapy professionals and in
accordance with the residents functional maintenance plan
Observes residents closely, identifying changing needs and conditions at first
indication, and reports immediately to nursing or household leadership as appropriate
Participates actively in the residents care planning and care conference, serving as
the residents' closest advocate in directing their care and honoring their preferences
Consistently works with all household team members, led by resident and family
preference to meet the needs and desires of all household residents.
Continually seeks opportunities to meet residents psychosocial needs through both
care planned and spontaneous actions
Continually seeks opportunities to support the social needs of all members of the
household through support, friendship and kindness
Plans and organizes social activities for individual residents, small groups and for the
household,making any necessary arrangements to assure success of the activity
Maintains appropriate documentation in support of social service and and activities
functions in the household.
Secretary, 06/2011 to 03/2012 Visiting Physicians Association – Southfield, MI
Prepare and process legal documents and papers, such as summonses, subpoenas,
complaints, appeals, motions, and pretrial agreements.
Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and
Schedule and make appointments.
Receive and place telephone calls.
Make photocopies of correspondence, documents, and other printed matter.
Assist physicians in collecting information such as employment, medical, and other
Medical Assistant Diploma: Jun 2011 Everest Institute Detroit - Detroit, MI
High School Diploma: Business, May 2008 Academy of Oak Park - High School - Ferndale, MI