Material Manager Resume Example

• Oversaw daily cross dock operations of inbound/outbound freight shipments for the GM Detroit/Hamtramck plant.
• Managed 10-15 dock operators/clerks in a union setting where operators are unloading, loading, scanning and receiving material through warehouse management system while maintaining a safe, clean environment and utilizing space efficiently.
• Measured and evaluated weekly performance of each operator to determine alternatives to operations and improve overall performance.
• Communicate with all members of supply chain from high-level management to transportation and suppliers, ensuring timeliness and organization.
• Build relationships with GM by communicating and creating solutions to an ever-changing business.
• Knowledge of Warehouse Management System (WMS) and GM Supply Power
• Recorded accurate records of all transaction and shipments, disputed any discrepancies with inventory.
• Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
• Coached employees and trained on methods for handling various aspects of material, complicated issues and difficult customers.
• Trained team members in successful strategies to meet operational targets.
• Tracked and prioritized freight shipments to meet daily production requirements
• Held weekly team meetings to gain feedback, provide updates and set policies.

Project Manager - Warren, MI 2014-2016

• Managed daily operations of LTL shipments for Volkswagen, including scheduling shipments, managing supplier requests and concerns and maintaining relations with carriers, planners and suppliers.
• Measured weekly performance through KPI reports and discussed outcomes with customers.
• Tracked and traced truck shipments in transit for customers', ensuring on time delivery.
• Created and billed shipments through a transportation management system.
• Provided customers with shipment status notifications using Oracle, an online tracking system.
• Negotiated transportation rates and arrange freight transport with shipping and freight companies.
• Developed and initiated projects, including managing costs, schedule and performance.

• Led associates by providing education and oversight on how to handle difficult and complicated sales.
• Supervised associates engaging in customer relations, stocking and organizing the department and coordinating merchandise sales.
• Trained new employees on policies, expectations and merchandise to ensure quality customer service.
• Authorized payments and merchandise returns by reviewing and approving the transaction.
• Established and implemented policies, goals, objectives and procedures for the department.
• Operated accounting software to record and analyze point of sale data, cash reconciliations and markdown completions.
• Balanced register bags, created deposits and placed change orders for daily store operations.
• Promoted seasonal products and trends to move stock and prepare for incoming inventory.
• Inspected merchandise for quality and arranged proper display location on floor.

Merchandising Associate - 2010 to 2013

• Consulted with managers to determine type of merchandise to feature and display.
• Provided excellent customer service by meeting and greeting customers and answering questions.
• Communicated with co-workers to ensure projects are completed timely and efficiently.
• Monitored and replenished display inventory and restructured according to available stock.
• Recognized as Associate of the Quarter in 2011 for outstanding performance.