LiveCareer-Resume

material handler resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Organized [Job Title] experienced in safely moving materials in high-volume warehouse environments. Strong knowledge of inventory management as well as shipping and receiving procedures. Ambitious and hardworking with drive to deliver top-quality results. Punctual [Job Title] brings diligent and energetic approach with over [Number] years of experience working within teams to complete construction projects on-time and under budget. Comfortable lifting heavy machinery and safely operating job-related equipment and tools. Proactive individual with great organizational skills. Energetic and responsible approach over [Number] years working in fast-paced [Type] environments. Trusted to handle high-value for fragile merchandise. Hardworking Material Handler with [Number] years of experience working closely with other staff and leaders to move goods efficiently. Alert when transporting heavy loads hazardous materials. Team-player quick to communicate issues and work with others to resolve. Productive Package Handler experienced in material handling, inspections and shipping and receiving. Focused on cost reduction and continual process improvement. Comfortable safely operating forklifts and pallet jacks. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Cautious [Job Title] fully trained to operate tools such as jacks, forklifts and pallet trucks. In-depth knowledge of transport and shipping principles. Organized and efficient individual with [Number] years of experience in [Type] industry. Reliable [Job Title] with [Number] years of experience moving residential and commercial customers' items safely. Carefully moved large, heavy items in tight spaces without damaging property. Secured items in truck to prevent shifting, falling and breakage during transport. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Building Customer Trust and Loyalty
  • Courteous with Strong Service Mindset
  • Calm and Professional Under Pressure
  • Efficient and Detail-Oriented
  • Upbeat and Positive Personality
  • Upselling Products and Services
  • Data Entry and Maintenance
  • Customer Account Management
  • Excellent Attention to Detail
  • Creative Problem Solving
  • Multitasking and Prioritization
  • Customer Retention Strategies
  • De-escalation Techniques
  • Team-Oriented and Cooperative
  • Inbound and Outbound Calling
  • Business Development
  • Sales Quota Achievement
  • Establishing and Maintaining Customer Relationships
  • Call Volume and Quality Metrics
  • LiveChat Messaging
Experience
Material Handler, 05/2021 to Current
Carlisle Interconnect TechnologiesValencia, CA,
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Organized warehouse inventory according to warehouse plan.
  • Loaded completed orders on pallets according to delivery numbers.
Melly Maids, 01/2018 to 03/2021
Oriental Trading CompanyRoseville, MN,
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
  • Sanitized frequented areas and equipment using approved supplies.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Responded to emergency cleaning requests to meet client expectations.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Scheduled dog walking services and collected payments from pet owners.
  • Ran errands to pick up production supplies, food, equipment and props.
  • Completed errands within shift time assigned.
  • Facilitated household chores, including running errands, transporting children to school and cooking meals.
  • Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Call Center Customer Service Representative, 11/2003 to 01/2020
Call Core MediaCity, STATE,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Documented conversations with customers to track requests, problems and solutions.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Assessed customer account information to determine current issues and potential solutions.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Trained new employees on processes to promote productivity team-wide.
  • Corresponded with service department team members to build and implement successful solutions to customer problems.
  • Handled escalated customer service concerns to preserve revenue streams from key customers.
  • Improved call management database by frequently changing and updating customer contact information.
  • Managed high-volume of inbound and outbound customer calls.
  • Explained key information regarding products and services to customers to encourage informed decision-making.
  • Reviewed files, records and other obtained documents to respond to customer requests.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Strengthened team performance and productivity by training and inspiring team members.
Education and Training
GED: , Expected in 01/1998 to Daytona State College - Daytona Beach, FL
GPA:
: Business Administration And Management, Expected in to Daytona College - Ormond Beach, FL
GPA:

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Resume Overview

School Attended

  • Daytona State College
  • Daytona College

Job Titles Held:

  • Material Handler
  • Melly Maids
  • Call Center Customer Service Representative

Degrees

  • GED
  • Some College (No Degree)

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