The main career objective I have set out to achieve for myself is to find a company that I can grow & become an asset with in the terms of longevity purposes. I am currently looking for a career change as my experience in the past has been mostly general labor & data entry/customer service. I am also looking for a company where I can help make a difference & contribute to being more successful with my realm of expertise, and with the skills that I have listed within this resume I feel that I would be a great addition to your company/industry.
Skills
Data transcription
Error identification
Meticulous attention to detail
Filing and data archiving
Collecting information
Verifying data accuracy
Ability to type [78+] WPM
Information Storage
Quality Assurance
Data Entry
Understands grammar
Familiar with Microsoft (Word, Excel)
Power and hand tools
Overhead cranes and forklift operation
Wall and surface repair
Sprayer use
Industrial and commercial painting experience
Exceptional time management
Paint mixing
Dependable
Creative
PPE use
Experience
Material Handler, 06/2021 to Current Genuine Parts Company – Hurricane, WV,
Organized warehouse inventory according to warehouse plan.
Loaded completed orders on pallets according to delivery numbers.
Managed full range of warehousing activities including receiving, storing and shipping.
Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
Packed merchandise into boxes and containers in preparation for safe shipment.
Observed inventory allocation to maintain material needs and production deadlines.
Protected company inventory by maintaining and organizing storage areas.
Palletized boxes to streamline movement and shipment.
Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Unloaded cargo from trucks with mechanized equipment.
Resolved conveyor system issues by clearing jams and blockages.
Directed warehouse team of associates in inventory management and processing.
Developed storage and space utilization plans for specific commodities and equipment.
Order Filler, 08/2020 to 03/2021 Mary Kay – York, PA,
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Used RF scanner to pick items from bins and complete orders.
Prepared products, including [Product] and [Product] for shipping according to company specifications.
Unloaded merchandise from delivery trucks quickly and efficiently.
Attended company safety meetings to implement new measures.
Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Selected products and items from shelves and pallets for customer orders.
Limited damage to products and orders by using care when choosing items.
Packed fragile items with bubble wrap to prevent breakage during shipping.
Monitored aisles and floor areas for neatness and organization to enable forklifts to operate throughout warehouse.
Reviewed orders for specialty codes to determine item locations in warehouse.
Confirmed items picked for orders by keying codes into system.
Painter, 06/2013 to 03/2020 Cirrus Aircraft – Mckinney, TX,
Used power and hand tools safely and effectively.
Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
Cleaned and smoothed all surfaces prior to painting.
Readied surfaces and surrounding areas for painting using sandpaper, tape and other materials.
Performed repairs to defects in walls by patching holes and scrapes prior at project start.
Coordinated and completed ongoing routine painting of exterior and interior of properties.
Mixed paints and solutions and monitored consistencies.
Smoothed and finished surfaces on walls, trim and cabinetry.
Operated airless spray equipment and motorized lifts.
Prepared sheetrock, metal and wood surfaces for painting.
Prepared surfaces for remodeling in residential and commercial properties.
Inspected work sites to measure dimensions, lay out work and estimate materials for each job.
Chose correct brushes and materials for jobs and purchased from vendors.
Maintained thorough inventory of paint equipment and supplies by checking product levels daily.
Collaborated with electricians, carpenters and mechanics to complete construction projects.
Determined appropriate color for new and replacement applications during consultation with customers.
Completed and filed daily work slips to document progress and provide estimated completion time.
Recommended options to customers for blending, harmonizing and contrasting colors to add depth to smaller spaces.
Refinished household furniture such as desks, chairs, tables and bookcases.
Completed basic plumbing, electrical, carpentry and HVAC duties.
Customer Service Telemarketer, 03/2011 to 05/2013 Spectrum – Manlius, NY,
Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
Maintained and recorded customer information in database.
Handled inbound telephone calls from interested customers.
Gave information about available products and services, including membership details and purchase advantages.
Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
Broke down objections using friendly, persuasive strategies.
Worked well with automatic computer dialing and proprietary software to manage daily call loads.
Resolved customer complaints by escalating calls to proper department.
Contacted private individuals or businesses by telephone to solicit sales.
Made appointments with interested customers according to schedule availability.
Collaborated with management to resolve concerns and problem calls.
Helped team meet rolling sales goals by maintaining proficiency in company systems, scripts and procedures.
Set up new accounts and listed personal, demographic and payment information in system.
Completed clerical and administrative tasks such as taking messages and transferring calls for telemarketing team.
Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
Received and processed customer payments.
Persuaded customers by explaining how products and services meet needs and desires.
Answered incoming calls from prospective customers to assist and promote offerings.
Dialed past and prospective client phone calls to update on newest products and services, inquiring as to current and future needs and setting appointments to pursue opportunities.
Follow-up with customers via phone or e-mail regarding service experience for customer retention reporting.
De-escalated customer issues with proven conflict mediation and problem-solving abilities.
Generated new sales opportunities through direct and telephone selling and emails.
Helped new telemarketers learn best practices, communication strategies and performance standards.
Education and Training
High School Diploma: , Expected in 06/2007 Options For Youth Charter School - Van Nuys, CA, GPA:
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