Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

The main career objective I have set out to achieve for myself is to find a company that I can grow & become an asset with in the terms of longevity purposes. I am currently looking for a career change as my experience in the past has been mostly general labor & data entry/customer service. I am also looking for a company where I can help make a difference & contribute to being more successful with my realm of expertise, and with the skills that I have listed within this resume I feel that I would be a great addition to your company/industry.

  • Data transcription
  • Error identification
  • Meticulous attention to detail
  • Filing and data archiving
  • Collecting information
  • Verifying data accuracy
  • Ability to type [78+] WPM
  • Information Storage
  • Quality Assurance
  • Data Entry
  • Understands grammar
  • Familiar with Microsoft (Word, Excel)
  • Power and hand tools
  • Overhead cranes and forklift operation
  • Wall and surface repair
  • Sprayer use
  • Industrial and commercial painting experience
  • Exceptional time management
  • Paint mixing
  • Dependable
  • Creative
  • PPE use
Material Handler, 06/2021 to Current
Genuine Parts CompanyHurricane, WV,
  • Organized warehouse inventory according to warehouse plan.
  • Loaded completed orders on pallets according to delivery numbers.
  • Managed full range of warehousing activities including receiving, storing and shipping.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Observed inventory allocation to maintain material needs and production deadlines.
  • Protected company inventory by maintaining and organizing storage areas.
  • Palletized boxes to streamline movement and shipment.
  • Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Unloaded cargo from trucks with mechanized equipment.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Directed warehouse team of associates in inventory management and processing.
  • Developed storage and space utilization plans for specific commodities and equipment.
Order Filler, 08/2020 to 03/2021
Mary KayYork, PA,
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Used RF scanner to pick items from bins and complete orders.
  • Prepared products, including [Product] and [Product] for shipping according to company specifications.
  • Unloaded merchandise from delivery trucks quickly and efficiently.
  • Attended company safety meetings to implement new measures.
  • Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Selected products and items from shelves and pallets for customer orders.
  • Limited damage to products and orders by using care when choosing items.
  • Packed fragile items with bubble wrap to prevent breakage during shipping.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to operate throughout warehouse.
  • Reviewed orders for specialty codes to determine item locations in warehouse.
  • Confirmed items picked for orders by keying codes into system.
Painter, 06/2013 to 03/2020
Cirrus AircraftMckinney, TX,
  • Used power and hand tools safely and effectively.
  • Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
  • Cleaned and smoothed all surfaces prior to painting.
  • Readied surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Performed repairs to defects in walls by patching holes and scrapes prior at project start.
  • Coordinated and completed ongoing routine painting of exterior and interior of properties.
  • Mixed paints and solutions and monitored consistencies.
  • Smoothed and finished surfaces on walls, trim and cabinetry.
  • Operated airless spray equipment and motorized lifts.
  • Prepared sheetrock, metal and wood surfaces for painting.
  • Prepared surfaces for remodeling in residential and commercial properties.
  • Inspected work sites to measure dimensions, lay out work and estimate materials for each job.
  • Chose correct brushes and materials for jobs and purchased from vendors.
  • Maintained thorough inventory of paint equipment and supplies by checking product levels daily.
  • Collaborated with electricians, carpenters and mechanics to complete construction projects.
  • Determined appropriate color for new and replacement applications during consultation with customers.
  • Completed and filed daily work slips to document progress and provide estimated completion time.
  • Recommended options to customers for blending, harmonizing and contrasting colors to add depth to smaller spaces.
  • Refinished household furniture such as desks, chairs, tables and bookcases.
  • Completed basic plumbing, electrical, carpentry and HVAC duties.
Customer Service Telemarketer, 03/2011 to 05/2013
SpectrumManlius, NY,
  • Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
  • Maintained and recorded customer information in database.
  • Handled inbound telephone calls from interested customers.
  • Gave information about available products and services, including membership details and purchase advantages.
  • Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Broke down objections using friendly, persuasive strategies.
  • Worked well with automatic computer dialing and proprietary software to manage daily call loads.
  • Resolved customer complaints by escalating calls to proper department.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Made appointments with interested customers according to schedule availability.
  • Collaborated with management to resolve concerns and problem calls.
  • Helped team meet rolling sales goals by maintaining proficiency in company systems, scripts and procedures.
  • Set up new accounts and listed personal, demographic and payment information in system.
  • Completed clerical and administrative tasks such as taking messages and transferring calls for telemarketing team.
  • Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
  • Received and processed customer payments.
  • Persuaded customers by explaining how products and services meet needs and desires.
  • Answered incoming calls from prospective customers to assist and promote offerings.
  • Dialed past and prospective client phone calls to update on newest products and services, inquiring as to current and future needs and setting appointments to pursue opportunities.
  • Follow-up with customers via phone or e-mail regarding service experience for customer retention reporting.
  • De-escalated customer issues with proven conflict mediation and problem-solving abilities.
  • Generated new sales opportunities through direct and telephone selling and emails.
  • Helped new telemarketers learn best practices, communication strategies and performance standards.
Education and Training
High School Diploma: , Expected in 06/2007
Options For Youth Charter School - Van Nuys, CA,
  • Certified First Responder (CFR)
  • Emergency Medical Technician (EMT)
  • Certified Basic Life Support (BLS)

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