Resourceful Supervision Management able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
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Develop, recommend and implement policies and procedures for the department.
Monitor adherence to policies and established procedures. Propose methods which assure effective execution of program responsibilities.
Update policy and procedure manuals as required. Apprise staff of changes.
Develop staffing calendars and assure staffing needs are met. Implement alternative staffing patterns as needs arise, taking into consideration department budgetary constraints and performance requirements and restrictions.
Interview and make hiring decisions to maintain adequate staffing in the department.
Review and process time cards in an accurate and timely manner. Maintain accurate employee attendance files.
Encourage and commend staff for excellent performance. Provide timely performance improvement feedback and coaching. Discipline staff when warranted by inappropriate employee behavior or inadequate work performance.
Conduct timely training assessments, reclassification exams, and performance reviews. Solicit feedback from other staff and managers as appropriate. Respond to employee questions/concerns on an individual basis as needed.
Participate in on-call rotation for off-hours staffing issues, escalations, and staff questions. Develop, recommend and implement policies and procedures for the department. l. Monitor adherence to policies and established procedures. Propose methods which assure effective execution of program responsibilities. m. Update policy and procedure manuals as required. Apprise staff of changes. Personally perform functions supervised.
Ensure that patient experience and service standards are met. b. Uses reports and dashboards to monitor the daily productivity of the department and individuals. Monitor the accuracy of the data entry of demographic and insurance information .
Train and delegate appropriate training responsibilities for new and current staff. Schedule and facilitate cross-training of employees. d. Observe and modify training schedules as needed to include new methodologies and concepts. Conduct training review sessions. e. Actively seek and schedule staff development opportunities.
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