Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Productive Warehouse professional bringing nine years background in material handling, inspections and shipping and receiving. Focused on cost reduction and continual process improvement. Comfortable lifting up to 100 pounds and effectively operating forklifts and pallet jacks. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Productive Warehouse Associate with forklift certification and over nine years in warehouse-based logistics. Detail-oriented with extraordinary problem-solving abilities. Skilled in receiving freight, shipping and maintaining and tracking inventory. Physically fit and agile with ability to lift over 150 pounds.

  • POS Systems
  • Production deadline management
  • Shipping operations
  • Warehouse Management
  • Certified forklift operator
  • Material handling
  • Materials handling and transport
  • Wrapping and boxing
09/2020 to Current
Material Handler Inmar Dallas, TX,
  • Organized warehouse inventory according to warehouse plan.
  • Operated forklifts and pallet jacks to move, pick up or store products.
  • Palletized boxes to streamline movement and shipment.
  • Developed storage and space utilization plans for specific commodities and equipment.
  • Operated equipment with focus on safety and efficiency.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Assisted warehouse staff in promoting top-level productivity and shipment accuracy.
  • Moved inventory items using forklift equipment safely to prevent accidents and mishaps.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Protected company inventory by maintaining and organizing storage areas.
  • Braced, padded and supported shipments to prevent shifting and damage.
  • Demonstrated knowledge of industry best practices and company protocols to maintain workplace safety and efficiency.
04/2013 to 09/2020
Freight Handler Lineage Logistics Stockton, CA,
  • Entered shipment details into database.
  • Inspected and reported or repaired damaged cargo.
  • Double-checked work orders and customer requests before packing.
  • Assisted in training new warehouse employees.
  • Verified shipping labels as orders came in.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Moved inventory items using forklift equipment safely to prevent accidents and mishaps.
  • Counted inventory stock periodically, reporting totals to OSD clerk for auditing.
  • Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Maintained forklift maintenance and tractor equipment using troubleshooting methods to keep functional for all shifts.
  • Transported more than 100 material pallets between storage and production areas each day.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Sustained safety protocol with 100% incident rate by monitoring usage of equipment and materials.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Optimized project completion time by multitasking duties using heavy equipment.
  • Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
  • Drove truck safely to deliver items in original condition to destination.
  • Secured items in truck by strapping over protective padding.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Transported furniture and up to 100 boxes using hand truck.
  • Protected company inventory by maintaining and organizing storage areas.
  • Palletized boxes to streamline movement and shipment.
  • Reported to Inbound, and Outbound Supervisors providing updates on anticipated task completion times to maintain timeline accountability.
  • Culled knowledge of OSHA safety standards to communicate potential hazards and issues to Inbound, and Outbound Supervisors.
08/2009 to 04/2014
Restaurant Manager Hooters Of America, Llc Alcoa, TN,
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
  • Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
  • Collaborated with manager trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
  • Created new safety procedures manual that met local regulations and was disseminated to all bartenders and wait staff.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Assessed operational performance to measure compliance with regulatory, industry and brand standards.
  • Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
  • Developed and maintained exceptional customer service standards.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Assigned tasks and oversaw employees to maintain compliance with food safety procedures and quality control guidelines.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
Education and Training
Expected in 06/2010
High School Diploma:
William Fleming High School - Roanoke, VA
Expected in
Virginia Western Community College - Roanoke, VA

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Resume Overview

School Attended

  • William Fleming High School
  • Virginia Western Community College

Job Titles Held:

  • Material Handler
  • Freight Handler
  • Restaurant Manager


  • High School Diploma
  • Some College (No Degree)

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