Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Driven Warehouse Manager with a twenty three year history of promoting financial objective attainment through strategic personnel and materials management. Exceptional problem solving and knowledge in warehouse operations. Reputation for high standards and accuracy.

  • Cargo Sorting
  • Standards Compliance
  • Quality Assessment and Assurance
  • Team Collaboration
  • Loading and Unloading
  • Equipment Operation
  • Work Order Following
  • Loading Dock Operations
  • Problem Solving
  • Decision Making
  • Work Planning and Prioritization
  • Production Documentation
  • OSHA Compliance
  • Electric Pallet Jacks
  • Adaptable to Changing Needs
  • Attention to Detail
  • Relationship Building
  • Accuracy and Precision
  • Equipment Maintenance and Repair
  • Inventory Tracking
  • Microsoft Office
  • Yard Operations Support
  • Storage Area Maintenance
  • Willing to Learn
  • Container Packing and Repacking
  • Operations Monitoring
  • Materials Handling Safety Training
  • Bracing, Padding and Strapping
  • Forklift Operator Certification
  • Deadline Meeting
  • Critical Thinking
  • First Aid Certification
  • Protective Equipment Use
  • Data Entry
  • Storage Area and Container Cleaning
  • Loose Materials Movement
  • Bins, Carts and Containers
  • Reaction Time and Speed
  • Visual Inspection
Work History
02/2016 to Current Warehouse Manager Goexpedi | Odessa, TX,
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Enhanced slot control of freight in warehouse by optimizing organization efforts.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
  • Researched developments in applicable regulations to advise management on necessary changes to company policies.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Kept corporate departments and customers updated on critical shipments.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Conducted research to address shipping errors and packaging mistakes.
07/2005 to 01/2016 Material Handler Johnson & Johnson | Albany, NY,
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Transported inventory items to appropriate locations.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Monitored production schedule to keep proper amount of inventory on hand.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
  • Demonstrated and applied product knowledge of all company SKUs.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Received and unpacked shipments and new equipment as directed.
  • Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility.
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return.
  • Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
  • Operated equipment while observing standard safety procedures.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Managed warehouse operations and verified proper shipment procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
Expected in 05/2004 Associate of Science | Operations Management Southern New Hampshire University, Hooksett, NH GPA:

Courses include:
Sustainable Operations, Transportation Management, Logistics Management, Supply Chain Management and Reverse Logistics.

  • Supervised team of 20 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Lions Club
  • Jaycees
  • Licensed Forklift Operator twenty three years

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  • Southern New Hampshire University

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  • Associate of Science

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