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Material Handler Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Assembly and production
  • Stock management
  • Shipping and receiving
  • Shipping Documentation
  • Equipment monitoring
  • Production reporting
  • Material packaging
  • Warehouse operations
  • Optimizing efficiency
  • Forklift Operation
  • Manufacturing
  • Warehouse environment safety
  • Forklift operations
  • Complaint resolution
  • Credit card processing
  • Order fulfillment
  • Sales expertise
  • Computer proficient
  • Good listening skills
  • Creative problem solving
  • Strategic sales knowledge
  • Money handling abilities
  • POS systems expert
  • Data Entry
  • Professional telephone demeanor
  • Recordkeeping strengths
  • Medical terminology knowledge
  • Technical Support
  • Warehousing functions
Work History
Material Handler, 09/2018 to 12/2019
Smithfield Foods, Inc.Aulander, NC,
  • Transported inventory items to appropriate locations.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle-free warehouse floor.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Operated equipment while observing standard safety procedures.
  • Cleaned warehouse areas to maintain safety and efficiency.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Installed protective devices on or around products to prevent damage during transport.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Supervisor, 11/2014 to 06/2018
LegendsSaratoga Springs, NY,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
  • Measured team performance and reported metrics to leadership team members.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Interviewed, hired and trained new employees for Sales associate position.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
Sales Associate, 12/2013 to 12/2014
Foot LockerAventura, FL,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
  • Educated customers on promotions to enhance sales.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
Receptionist, 01/2009 to 12/2013
Greater Baltimore Medical CenterHunt Valley, MD,
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
  • Handled complaints and questions, and re-directed calls to other team members as appropriate.
Education
Associate Degree in Nursing: Nursing, Expected in 06/2024
Modesto Junior College - Modesto, CA
GPA:

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Resume Overview

School Attended
  • Modesto Junior College
Job Titles Held:
  • Material Handler
  • Supervisor
  • Sales Associate
  • Receptionist
Degrees
  • Associate Degree in Nursing