Collected mail from customers and brought back to facility for processing and sorting.
Followed strict package safety standards to protect customers and team members.
Drove right hand vehicle and delivered mail to rural locations.
Met performance targets consistently through hard work and efficient handling of each stop.
Distributed parcels and letters to homes and businesses daily.
Handled missing postage and returned mail for route customers.
Sorted mail, arranging in delivery sequence for distribution.
Obtained signatures for registered, certified and insured mail.
Delivered and collected mail for designated route to businesses and residential homes using satchels, cars and small trucks.
Maintained accurate records of deliveries.
Collected money for cash-on-delivery and postage-due mail to turn in receipts to postal office.
Delivered various types of mail on routes according to strict timelines.
Epicurean Spa - Licensed Massage Therapist, Esthetician, Nail Tech City, STATE, 02/2007 - 12/2020
Provided excellent customer service and skincare treatments to clients.
Educated clients on skin care procedures and products.
Met with clients to discuss needs, service preferences and special requests.
Gave clients individualized suggestions for stretching, strengthening, postural and relaxation techniques.
Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
Sold skincare products to patients according to specific needs, boosting overall revenue.
Set up patient rooms and sterilized equipment.
Collected patient history to analyze patient-specific needs and determine proper skincare treatments.
Answered multi-line phone, returned clients calls and scheduled appointments.
Meticulously maintained spa appearance and cleanliness.
Improved appearance of clients' skin through non-surgical processes.
Conducted private client consultations.
Collected detailed client information to create individualized plans to relieve pain, improve circulation, rehabilitate injuries and increase relaxation.
Discussed body treatment needs and expectations with clients to maintain customer satisfaction.
Addressed injuries, trauma and stress using myofascial release.
Learned new techniques and complete chemical peel processes.
Performed high volume of daily customers gel, acrylic and natural manicures.
Assisted spa in activities such as staff meetings, promotions and housekeeping duties.
Trained and mentored junior employees on safety, performance strategies and customer service techniques.
Assisted with basic bookkeeping, filing and maintaining clients' records.
Utilized cross-fiber friction techniques to facilitate strong, flexible repair in site-specific muscle and connective tissue injuries.
Trained new staff on range of spa services offered.
Built repeat client base to increase profits and stabilize cash flow.
Treated tendon and ligament scar tissue buildup using transverse friction.
Handled cash and credit card payments daily with consistent accuracy.
Upsold specials and bundled finger and toe-nail packages to increase personal profit.
Increased sales by providing exceptional service and maintaining positive and energetic attitude.
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Resume Overview
School Attended
North Al. Wellness School of Massage
Hamilton High School
Job Titles Held:
Massage Therapy Instructor
Rural Carrier Associate
Licensed Massage Therapist, Esthetician, Nail Tech