Experienced and energetic administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Possesses superior oral and written communication skills. Able to juggle multiple priorities and meet tight deadlines without compromising quality or confidentiality. Forward-thinking [Job Title] with tactical approach to implementing, measuring and optimizing marketing initiatives. Critical and strategic thinker successful at aligning marketing strategy with changing demands. Demonstrated success in spearheading collateral development, content creation and brand awareness. Resourceful and creative Marketing professional offering [Number]+ years of consistently delivering high-quality marketing content. Adept leveraging of social media platforms and targeted campaigns to increase brand engagement. Advanced knowledge of product development, market research and SEO. Resourceful Marketing Leader successfully executes strategic marketing initiatives and effective brand management in domestic and international markets. Resourceful product positioning and messaging expert. Well-versed in cost-effective branding and marketing programs to quickly drive market awareness and high-quality leads.
Skills
Articulate and well-spoken
Strong problem solver
Professional and mature
Meeting planning
Executive presentation development
Travel administration
Excel spreadsheets
Operations oversight
Meticulous attention to detail
Customer service-oriented
Time management
Event planning
Cost control
Self-starter
Strategic planning
Experience
Marketing Project Manager, 12/2014 - Current Mindbody, Inc – San Diego, CA,
Strengthened product branding initiatives by developing communication campaigns, promotional materials, market intelligence information and databases for [Location] market to maximize outreach.
Conducted market research to rationalize category and segment opportunities.
Directed strategic support for senior leadership, providing detailed analysis for new business opportunities, while consolidating current business and building relations with [Type] customers.
Liaised with sales, technical services and customer relations personnel to drive on-time, under-budget project completion.
Directed market planning and research to identify new business opportunities.
Coordinated with sales, marketing, technical service and customer relations to drive on-time, under-budget project completion.
Designed program to eliminate silos in marketing and minimize communications and design barriers.
Mentored marketing personnel on best practices and protocol to maximize productivity.
Led cross-functional team through product development lifecycle and strategic planning functions for new release of [Type] product.
Strengthened product branding initiatives by developing communication campaigns, promotional materials, and market intelligence for [Location] market to maximize outreach.
Executive Assistant, President, 12/2009 - 12/2013 Catholic Health Initiative – Bakersfield, CA,
Managed and coordinated a broad variety of administrative functions for the Chief Operating Officer (COO) and the welfare within the office including: conducting research, preparing presentation materials, arranging a very demanding travel and meeting calendar, and coordinating complex and sensitive information flow among the Leadership Team.
This high-level position additionally employed office and project management skills including: space planning, furnishings, office supplies and equipment purchases.
Highlights: Communicated task assignments to COO’s direct reports and facilitate meetings.
Extensive Excel usage for input, tracking and reconciliation of budgets and costing.
Created initiatives, events, incentives and activities, in successful partnership with Human Resources, for employee motivation and retention.
Earned excellent marks on performance appraisals, with citations for being amenable, positive and sensitive to confidential information.
Oversaw strategic business decision-making to develop, enhance and enforce business mission.
Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability and growth.
Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
Attended conferences in person and via e-conference format to represent organization and executives.
Conducted required research, documentation and reports for executive team, board members and stakeholders.
Facilitated accurate schedule management and event coordination for senior leadership.
Promoted brand awareness by increasing market penetration across [Type] markets.
Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
Developed and maintained strong business relationships between departments.
Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
Answered phones and emails for [Job title] with efficiency and appropriate responses.
Opened, read and wrote answers to routine letters and correspondence for executives.
Updated and implemented administrative and executive support policy changes and monitored effects.
Oversaw special event calendars for [Type] group, factoring in availability and expected operational demands to keep workloads in balance.
Oversaw executive schedules for team of [Number][Industry] leaders.
Set up meeting and event logistics for senior management, including executives and board of directors.
Planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Executed special objectives and projects in response to executive team and board member requests.
Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel to [Location] and [Location].
Provided business and operational support to the Regional Vice President (RVP) of Internet Sales.
Performed multifaceted clerical tasks (e.g., answering multi line phones, personnel records management and meeting planning).
Coordinated travel arrangements, scheduled appointments and ensured the delivery of premium service to team members, business partners and clients.
Quickly became a subject matter expert known for being “ahead of the curve”, flexible and producing high-quality work.
Highlights:
Supported multiple divisions and became admin team lead (dotted-line supervisor) for the other three administrative assistants within footprint.
Provided timely, courteous and knowledgeable response to information requests; screened calls and emails; prepared and audited expense reports.
Coordinated teambuilding, sales canvass kickoff and recruitment events that contributed to office morale and consistently high sales performance levels.
Entrusted to travel and facilitate the grand opening, staffing and development of a now successful satellite office in Chicago, IL.
Earned exemplary marks on performance reviews, with citations for excellence in areas including attendance, adherence to policy, ability to learn and master new concepts, positive work ethic and willingness to provide support to other assistants and offices.
Promoted from Sales Support Coordinator to Executive Assistant within 13 months.
Registration Supervisor, 12/1997 - 12/2005 Butler Health System – Evans City, PA,
Supervised, managed and trained office staff and volunteers.
Collaborated effectively with multiple departments, including Creative Marketing, Web/Graphic Design and Accounting to create framework of each event.
Traveled domestically and internationally to conference sites and provided on-site management of event registration.
Highlights:
Provided customer service support and troubleshooting; excelled in resolving customer challenges with innovative solutions, systems and process improvements.
Assisted with coordination of phone coverage and messaging services.
Developed yearly budget and revenue projections; reconciled financial reports.
Developed comprehensive training manual that enabled consistent processes by office staff.
Coordinated development and implementation of new and/or updated software; vendor management.
Demonstrated commitment and positive work ethic allowed multiple promotions and increased responsibility throughout my tenure.
Earned excellent marks on performance reviews, with citations for increased efficiency, customer satisfaction and negotiating cost-saving initiatives.
Education and Training
: , Expected in - The University Of Texas At Arlington - Arlington, TX GPA:
: , Expected in - Mountain View College - Dallas, TX GPA:
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