Business based professional with over 12 years of strong customer service experience, including supervisory oversight within the realm of hospitality management, strategic planning and marketing, sales tracking, billing and overseeing corporate accounts. A detailed manager, effective at creating positive environments where employees can thrive and succeed. Reliable & aware of direct competitors and strategies. Quality-driven and focused on keeping businesses agile and efficient in changing market conditions. Background includes hiring and training staff, optimizing workflows and increasing team productivity. Diplomatic and motivational leader with good relationship-building and decision-making abilities.
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